- Vontier (Boston, MA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Boston, MA)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Walmart (Hudson, NH)
- …and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community… more
- Walmart (Seabrook, NH)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Boston, MA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Boston, MA)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Michaels (Seabrook, NH)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- ARAMARK (Boston, MA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- Cambridge Savings Bank (Waltham, MA)
- …for junior Helpdesk staff and collaboration with system administrators to ensure excellent customer service . These goals will be achieved by phone, on-site or ... POSITION: Senior Service Desk Specialist Summary: At Cambridge Savings Bank,...Bank's business customers in conjunction with Cash Management ensuring quality experience and customer satisfaction supporting CSB… more
- IQVIA (Boston, MA)
- …client at scientific congresses and/or advisory boards. + Strong presentation, analytical and customer service skills. + An understanding of Medical Affairs and ... we are looking for **Medical Science Liaison Associate Director and Player- Coach ** with experience in viral liver disease, hepatology, Infectious Disease/HIV to… more
- Deloitte (Boston, MA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- SHI (Boston, MA)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- GE Aerospace (Lynn, MA)
- …resources and influences policy formulation. + Impacts the team's ability to achieve service , quality and timeliness of objectives. Work is subject to functional ... to ensure all SWIP supports, and problem solve gaps. Coach team to problem solve where SWIP levels can't...where SWIP levels can't be met. Focus on meeting customer needs. Interprets complex internal and external business challenges… more
- Abbott (Boston, MA)
- …Leaders and training. + Coordinate, develop, and implement strategies to increase service efficiency. + Manage and coach clinical specialists through the ... best practices. + Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …DFCI's internal call center, are handled in accordance with established guidelines and customer service standards. The Supervisor, DFCI Welcome Center reports to ... preferred, along with 2 years of related health care, call center, and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Knowledge… more
- TD Bank (Lexington, MA)
- …+ Cross trained to take customer transactions upon hire + Superior Customer Service skills + Strong organization skills to handle multiple tasks in ... to TD Customers + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice...the team, supports a positive work environment that promotes service to the business, quality , innovation and… more
- Teleflex (Chelmsford, MA)
- …ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality , Service and Value as perceived by our customers. Our employees are ... driven by our purpose to improve the health and quality of people's lives. Through our vision to become...Job Instruction methods and Teleflex standard certification procedures * Coach , mentor, and assist OTJ trainers in preparing for… more
- Taco Bell (Boston, MA)
- …maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This ... drive results through others + Recruit and equip high quality operators to deliver great customer experiences... issues and training managers to meet or exceed customer service standards + Utilizes insights from… more
- ARAMARK (Boston, MA)
- …events, including Sloane House and Questrom. The Executive Chef will also coach , train, and manage kitchen personnel in food production, cost control, and ... for preparation of food items, including production, presentation, and service standards + Manages a culinary team, including chef...team, including chef managers and hourly staff, to ensure quality in final presentation of food + Train and… more
- Monro Muffler/Brake (Lowell, MA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more