- ACROBiosystems Inc. (Boston, MA)
- …cross-functional collaboration and continuous learning. Job Summary The Regional Sales Manager will oversee commercial activities in the Greater Boston area, ... you will contribute to our company goals and address customer needs by developing key accounts and expanding the...as part of a team.Enthusiasm for promoting and driving success in company initiatives. Salary Range: $90,000 - $120,000… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...account growth and expansion in collaboration with the Account Manager + Serve as the internal voice of the… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support operational...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- Confluent (Boston, MA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable recommendations to… more
- Amazon (Boston, MA)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- allego (Waltham, MA)
- Allego's curious and self-driven Customer Success Managers have a direct impact on Allego's growth. As a CSM, you are ultimately responsible for the high touch, ... celebrate your customers' success as if it is your own! Our Customer Success team is collaborative, energizing, and fast paced, and our CSMs take pride in… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,...to align a broad range of initiatives for the customer . You will own and drive execution excellence for… more
- Amazon (North Reading, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- IBM (Boston, MA)
- …Apptio product suite. In this role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned to the account ... growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible for providing consultative… more
- EBSCO Information Services (Boston, MA)
- …and Editorial-to deliver a seamless and value-driven customer experience. The Customer Success Manager will ensure consistent service delivery across ... mission. Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO Clinical Decisions customers to ensure… more
- Dynatrace (Waltham, MA)
- …Use Cases) engagements to enterprise level clients. + Coordinate with Account Executive, Customer Success Manager (CSM), Project Coordinator and client to ... AppSec, Extension, and Business Insights services. + Work with Account Executives, Customer Success Managers, and Regional Service Managers (RSM) to establish… more
- Verint Systems, Inc. (Boston, MA)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...and engineering teams, you will ensure our solutions exceed customer expectations while driving growth. Our team operates with… more
- Datavant (Boston, MA)
- …educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible ... and project management skills. They are key to successful customer retention and project success . **You will:** + Lead the Datavant relationship with the… more
- Robert Half Technology (Boston, MA)
- …A dynamic and growing Managed Service Provider (MSP) is seeking a talented Client Success Manager with MSP experience to drive exceptional service delivery and ... of small business IT systems and service delivery. + Competent in using customer management tools (eg, Salesforce or similar). This role is ideal for someone… more
- Mastercard (Boston, MA)
- …personalization tools. You will work closely with cross-functional teams, including product, customer success , marketing, and support, to ensure our educational ... and governments realize their greatest potential._ **Title and Summary** Customer Education Manager Overview As the ...personas and skill levels. Collaborate with the product and customer success teams to identify customer… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …to existing customers. + Collaboration: Work closely with sales, product management, and customer success teams to ensure alignment and integration of cross-sell ... you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success...is seeking a dynamic and strategic Expansion Marketing Program Manager to join our marketing team. This role is… more
- American Express (Boston, MA)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more
