- Cytiva (Westborough, MA)
- …support .Be a technical SME at key customer meetings and provide technical leadership to support customer engagement and scope of work (SOW) ... to drive efficient execution of internal and external projects.Provide technical support and mentorship to Fast Trak...all areas of downstream processing through training , advising, and hands-on project … more
- Merck & Co. (Boston, MA)
- …through initiatives & product roadshows, gathering customer feedback to support product development.Provide training and guidance for IT technicians, ... customer service.Develop and maintain quality knowledge articles and technical documentation.Education: High School Diploma required.Required Experience: Minimum of… more
- Merck & Co. (Boston, MA)
- …will participate on new deployments as well as provide ongoing operational support at existing our Manufacturing Division sites. Duties will include system (Seeq) ... configuration, testing, and documentation, along with responding to support and enhancement requests from site users. Responsibilities :- Configure the manufacturing… more
- Shimadzu Scientific Instruments (Boston, MA)
- …and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional compensation is ... the local region (including day and overnight trips) to support customer needs (Regions: North Atlantic and...needed, including occasional travel outside the local area. Offer technical support via phone to customers and… more
- Repligen (Boston, MA)
- …marketing, product development, customer service, field application specialists, and technical support , to ensure seamless execution of sales strategies and ... customer satisfaction. Training and Development: Participate in ongoing training ...Ensure accurate and timely data entry and analysis to support business decisions and sales growth.QualificationsEducation: Bachelor's degree in… more
- Shimadzu Scientific Instruments (Boston, MA)
- …installations and customer training Provide pre- and post-sales technical support across the LCMS portfolio Develop and deliver application strategies, ... and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support , Marketing & Sales Roles: Additional compensation is… more
- BioAgilytix (Boston, MA)
- We're looking for a Medical Technologist to provide temporary support in our Clinical Diagnostics lab at BioAgilytix Boston. In this role, you'll perform ... when appropriate or as directed by Laboratory Management. Including proactively informing Customer Service of any issues which may cause late results.Performing and… more
- Applied Materials (Gloucester, MA)
- …Responsibilities** + Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and ... systems. + Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well... customer relationships and selling GTT products, analyze customer issues and needs to identify future training… more
- iCIMS (Boston, MA)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training , and Community teams with a mandate to ... model. **Qualifications** + 15+ years of progressive leadership experience in global customer support or technical services roles. + Proven track record… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Confluent (Boston, MA)
- …Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies ... roll up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What You Will… more
- Evolv Technology (Waltham, MA)
- Technical Support EngineerThe Elevator Pitch Evolv is...the product, and product issues enough to assist with customer support . + Shadow the rest of the ... looking for a Technical Support Engineer to join our steadily...enhance team performance and customer satisfaction. + Customer Relationship Management + Customer Support… more
- Highmark Health (Boston, MA)
- …to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Ferguson Enterprises, LLC. (Wilmington, MA)
- …+ Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager + Assist with filing warranty claims ... customer interactions + Provide outside field service customer support on job sites + Develop... support phone calls most days + Provide Technical Training in-person and virtually + Ability… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- MKS Instruments Inc (Wilmington, MA)
- …and Service Technicians, fostering their technical proficiency. + Field Support (As Needed): Potentially participate in on-site customer installation and ... Day in Your Life at MKS: As a Sr. Technical Support Engineer at MKS, you will...Develop and maintain comprehensive technical documentation, including technical memos, service bulletins, and high-quality training … more
- Amazon (Boston, MA)
- …cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed ... of AWS services and Generative AI solutions. As a Technical Account Managers (TAM) in AWS Enterprise Support...offers you the opportunity to serve as the primary technical advisor and 'voice of the customer '… more
- Rocket Software (Boston, MA)
- …expertise of Rocket Software products **Qualifications:** + 4+ years of experience in technical support role + Experience with Rocket Software terminal emulation ... cases, when necessary + Pro-actively identify issues by becoming familiar with customer 's technical and business environment while providing recommendations for… more
