- Lafrance Hospitality (Littleton, MA)
- …Hotel, Hospitality, customer service , receptionist, administrative Requirements + Prior front desk experience in a hotel setting preferred + Multitasking ... for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent. Hurry and join our...up to $500! If you are an ambitious and guest -focused candidate with some weekend availability, we encourage you… more
- Marriott (Boston, MA)
- …on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services / Front Desk . Position directs and works with managers ... school diploma or GED; 2 years experience in the guest services , front desk...Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above… more
- Omni Hotels (Boston, MA)
- …full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving ... , as well as, serving as ambassadors throughout the guest 's stay. Front Desk Agents...Previous customer service experience + Previous hotel front desk experience is strongly preferred +… more
- Marriott (Boston, MA)
- …as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services / Front Desk , Retail/Gift Shop, Concierge, ... school diploma or GED; 6 years experience in the guest services , front desk...and concierge. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives… more
- Marriott (Boston, MA)
- …and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by reading cues from a ... the foundation of the job. Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and… more
- Sage Hospitality Group (Boston, MA)
- …flexible schedule availability. **Responsibilities** + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is ... to help define how we can be distinctly 'of service ' to them - it's a guest -changing...work of, resolve issues/problems and coach and counsel the front desk team members to ensure a… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 4 years experience in the guest services , front desk , housekeeping, or related professional ... Administration, or related major; 2 years experience in the guest services , front desk...empowerment, teamwork, continuous improvement and a passion for providing service . * Understands employee and guest satisfaction… more
- Marriott (Boston, MA)
- …**Education and Experience** * High school diploma or GED; 5 years' experience in the guest services , front desk , sales and marketing, or related ... to use their discretion to elevate and deliver personalized guest service with a community mindset -...Hospitality or related major; 3 years' experience in the guest services , front desk… more
- The Yarrow Group (Boston, MA)
- … and embrace the Yarrow Group service culture. You will work with the Front Desk , Concierge and Guest Experience teams. You must ensure you maximize ... Appreciate and We have Fun JOB OVERVIEW As a Guest Services Agent, you are responsible for...participating in all aspects of the Front Desk operations and providing excellent customer service .… more
- Marriott (Andover, MA)
- …guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the ... Shift, 5 days a week **Job Number** 25083293 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Boston Andover, 10 Campanelli Drive,… more
- Omni Hotels (Boston, MA)
- … Office experience. + At least One year Previous luxury hotel experience strongly preferred within Guest Services or Front Office + Previous Front Office ... guests during the arrival and departure process through training, guest service recovery and adherence to established...such as by communicating needed tasks to next available Front Desk Agent and ensure that tasks… more
- The Colonnade Hotel (Boston, MA)
- …The Front Office Manager leads the Front Office Team including overseeing Guest Service Agents, Bell, and Door. This role will also help to efficiently ... related issues to all levels of management and performing guest service agent duties as required, including...What the job is like: * Support and coach front desk * Complete shift check-lists as… more
- Marriott (Boston, MA)
- …team, and deliver standout guest experiences every single day. From front desk greetings to behind-the-scenes strategy, you'll be everywhere it matters, ... plus! + Confident leading teams, shaping strategy, and inspiring performance + Service -focused and driven by delivering exceptional guest experiences + Excellent… more
- Marriott (Boston, MA)
- …to ensure adequate supplies. * Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. * Works effectively with the ... related areas in the absence of the Director of Services or Housekeeping Manager. * Observes service ...to improve service performance. **Ensuring Exceptional Customer Service ** * Handles guest problems and complaints… more
- Compass Group, North America (Boston, MA)
- …Hospitality, & Conference Services Provide on-site hospitality coverage, including front desk reception and conference center operations, Monday-Friday, 8:30 ... can flourish. Job Summary Joining our team as the Guest Services Coordinator means becoming part of...(collating, binding, stapling, etc.) using in-house equipment or external services Maintain mailroom and copy equipment; escalate service… more
- IHG (Boston, MA)
- …**Required Skills & Experience** Associate degree and one year of experience as a front desk agent, reservations coordinator or relevant field of work, or an ... to detail into their careers. People who place the guest at the heart of every experience and embody...heart of every experience and embody the elegance and service culture of the InterContinental brand. **Hotel Overview** For… more