- Cognizant (Boston, MA)
- **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our clients' customers with their ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...High school diploma or GED . Minimum one year collections experience in healthcare working with patients… more
- HUB International (Wilmington, MA)
- …process to assure the production of quality work and the provision of excellent customer service . + Conduct business in a manner that demonstrates an ... We currently have an opportunity for a **Technical Support Associate -- Healthcare ** . **Overview** : Responsible for providing technical assistance and workflow… more
- Tufts Medicine (Boston, MA)
- …care. In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare system and works to ... position functions as a key communicator. Promotes company's commitment to superior customer service . Proactively and reactively seeks appropriate solutions to… more
- Tufts Medicine (Melrose, MA)
- …and facility in learning new applications. 2. Excellent interpersonal and customer service skills including excellent interpersonal and telephone skills. ... data entry, and operates office equipment. An organizational related support or service (administrative or clerical) role or a role that focuses on support… more
- Beth Israel Lahey Health (Burlington, MA)
- …difference in people's lives.** Under the managerial oversight of the Manager of Customer Service and Director of Executive - International Health the Specialty ... initiation and coordination, claims submission, fee schedule maintenance, denials and customer service for hospital and professional billing. Essential… more
- Robert Half Accountemps (Nashua, NH)
- …* Proven experience in customer service , preferably in a healthcare setting. * Familiarity with collections processes and financial discussions with ... organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in...process physician orders while maintaining a high level of customer service . * Meet point-of- service … more
- Fenway Health (Boston, MA)
- …are acknowledged and valued. Preferred Qualifications: + Successful customer service background + Previous experience in healthcare or medical office ... thePer Diem Patient Services Coordinatorplays a key role in delivering exceptional customer service to all patients and visitors. Responsibilities include… more
- Robert Half Accountemps (Nashua, NH)
- …telephone switchboard. * Adhere to organizational policies while delivering exceptional customer service with compassion. * Conduct pre-registration of patients' ... code, and enter benefit data to support Point of Service Collections and billing processes. * Use...statistical data to Patient Access leadership. Requirements * Exceptional customer service skills, with a strong ability… more
- Beth Israel Lahey Health (Boston, MA)
- …activities. Monitors and reviews action plans. Oversees patient satisfaction surveys and customer service . 6. Has the responsibility to lead and support ... have significant implications for the management and operations of the organization. 5. ** Customer Service :** Ability to lead operational initiatives to meet or… more
- Robert Half Accountemps (Nashua, NH)
- …* Proven experience in customer service , preferably in a healthcare setting. * Familiarity with collections processes, including point-of- service ... and physician order details. * Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational… more
- Beth Israel Lahey Health (Newburyport, MA)
- …be necessary. + Practices AIDET (acknowledge, identify, duration, education, thank you) customer service departmental standard. + Utilizes LIS effectively for ... Massachusetts. Since 1884, AJH has been a cornerstone of healthcare excellence in the Merrimack Valley, North Shore, and...trauma alert and post-partum hemorrhage. + Organizes daily blood collections in order of priority and does not batch… more
- Beth Israel Lahey Health (Burlington, MA)
- …of immediate work group by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. 4. Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Boston University (Boston, MA)
- …working in a customer service environment with heavy customer /patient interaction; prior experience in healthcare private practice office, hospital, ... in working as part of a team within the Group Practice Model ensures excellent customer service for both patients and students. This position strives to make… more
- Boston University (Boston, MA)
- …working in a customer service environment with heavy customer /patient interaction; prior experience in healthcare private practice office, hospital, ... in working as part of a team within the Group Practice Model ensures excellent customer service for both patients and students. This position strives to make… more
- Beth Israel Lahey Health (Boston, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. + ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. + Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Beth Israel Lahey Health (Boston, MA)
- …immediate work group by offering ideas, identifying issues, and respecting team members. + ** Customer Service :** Ability to provide a high level of customer ... and procedures when necessary. + Collects co-payments from patients at point-of- service . Coordinates billing tickets for office visits and services following… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to our customer service standards. + Participates in departmental and/or inter-departmental + ... Skills, Knowledge & Abilities: Leadership Qualitites including: + Strong interpersonal and customer service skills + Excellent discretion and ability to problem… more
- Beth Israel Lahey Health (Danvers, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality ... and ensures all patients without insurance pay at time of scan. Reconciles collections in EPIC, closes cash draw and delivers payments to the appropriate party… more
- Vitra Health (Boston, MA)
- …through challenges to cost/benefit of short- and long-term initiatives. + Foster culture of customer service and commitment to quality care. + Serve as a brand ... performance of finance staff. + Monitors and ensures accounts receivables and cash collections goals are met and revenue is properly stated. + Manage relationships… more