- Towne Park (Boston, MA)
- …we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in ... compensation. Actual compensation will be based on a candidate's job-related skills, experience , education or training, and location. The annual base pay range for… more
- Beth Israel Lahey Health (Beverly, MA)
- …is overseeing the HCAPHS and Press Ganey Survey process, analysis and reporting. The Patient Experience Manager will be the organization's expert in Press ... Patient Complaint process and oversight of the Patient Relations Specialists, and supports the organization's...PEX health equity. As part of this role, the Patient Experience Manager will support… more
- Dana-Farber Cancer Institute (Boston, MA)
- …humanization of the hospital experience . The P/FR Specialist will support the Patient / Family Relations program at the Institute, including the outpatient ... The Office of Patient / Family Relations liaises between...Tracks Service Recoveries in the PFR database. + Supports Patient Experience initiatives. + Participates in Institute-wide… more
- Medtronic (Billerica, MA)
- …objectivity in work. Minimum Requirements: + Bachelor's degree with 2+ years of ER experience , to include employee relations experience , or an advanced ... compassionate world. **A Day in the Life** The Employee Relations (ER) Partner is responsible for building strong relationships...and following established ELR processes, as well as building manager skill sets. The ER Partner works directly with… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to the Philanthropy Office when needed at the discretion of the hiring manager (essential) 5. May perform research as needed and regular screenings of prospect ... **Required Qualifications:** 1. Bachelor's degree required. 2. 1-3 years related work experience required. 3. Ability to travel, occasional evening and weekend work,… more
- Beth Israel Lahey Health (Burlington, MA)
- …to collaborate with clinical and administrative leadership to improve quality and patient experience of care. Essential Duties & Responsibilities including but ... leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities ....the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response… more
- Beth Israel Lahey Health (Burlington, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... potential delays and takes steps to ensure a pleasant patient experience . 7. Responds to patient...17. Ascertains, creates, and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance,… more
- Beth Israel Lahey Health (Beverly, MA)
- …we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, ... flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be… more
- Beth Israel Lahey Health (Danvers, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... submission. 18. Ascertains, creates and assigns the guarantor for each patient , including personal/family relations , workers compensation insurance, third… more
- Walgreens (Woburn, MA)
- …workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. ... focused coaching, and executing formal performance management initiatives. **Job Responsibilities:** Patient Experience + Engages patients by greeting them and… more
- Veterans Affairs, Veterans Health Administration (Bedford, MA)
- …actions, responsible for performance improvement, customer service/ patient satisfaction, patient and employee safety, employee relations , standards of care ... series. For more information, refer to Required Documents below. This Assistant Nurse Manager -Mental Health position is in Nursing, Mental Health service line at the… more
- Compass Group, North America (Boston, MA)
- …core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry&Linen, Facilities Management, and Ambulatory EVS. ... Learn more at www.Crothall.com . **ENVIRONMENTAL SERVICES MANAGER IN TRAINING** ROLE DESCRIPTION WE ARE a family...year of customer service or related work or internship experience (preferred) + Willingness to relocate for the right… more
- Beth Israel Lahey Health (Charlestown, MA)
- …team, and in support of BILH fundraising goals, the Philanthropy Direct Response, Manager is responsible for the coordinated planning, delivery and assessment of an ... annual appeal fundraising program for select system members. The Manager is a strategic leader within the Direct Response team, responsible for the data management… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- ZOLL Medical Corporation (Chelmsford, MA)
- Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful ... more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won't just have… more
- East Boston Neighborhood Health Center (Revere, MA)
- …Must have outstanding communication skills which will contribute to building both a positive patient experience as well as a collaborative and engaged employee ... you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential...and ensuring accountability + Consistently demonstrate a commitment to patient care, employee engagement, and community relations … more
- CVS Health (Reading, MA)
- …the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While ... limited to: + Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices +… more
- State of Massachusetts (Boston, MA)
- …and actions taken to improve care. * Contributes to effective interpersonal and community relations to ensure the quality of patient care, to promote a ... DOC/DD or DDS), under the direction of the nurse manager . The incumbent provides leadership and supervision in organizing...provides leadership and supervision in organizing the delivery of patient care as team leader/charge nurse in absence of… more
- Tufts Medicine (Lowell, MA)
- …Qualifications:** 1. Massachusetts RN Licensure. 2. Hospice and/or end of life experience required. **Location** : Lowell MA **Hours** : Full Time- 40 Hours, ... may be assigned. + Describes and explains hospice services to a potential patient and/or family member and elicits responses to questions regarding attitude towards… more
