- Wilson Language Training (Boston, MA)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working ... be a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Medtronic (Boston, MA)
- …the region. A valid driver's license is essential for this role. POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member ... of the Medtronic RST Customer Success and Field Service Organization. The Senior ...Program Manager will support the establishment of Customer Success initiatives, inclusive of process, metrics,… more
- Acxiom (Boston, MA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Stratasys (Waltham, MA)
- Customer Success Manager Location: Waltham, MA,...CRM/data tools is a plus. + Willingness to travel to customer sites as needed. _This is a senior ... bring agility to manufacturing and supply chains, and improve patient care. **Software Customer Success Manager ** . This role is pivotal in ensuring our… more
- NTT America, Inc. (Boston, MA)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...Strong interpersonal and executive presence, with ability to engage senior customer stakeholders, exhibiting focus and drive… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- American Tower (Woburn, MA)
- …support the development and execution of corporate communications. + Partner with the Senior Manager , Digital Marketing to optimize content for digital channels, ... **The Team** We are seeking a Senior Marketing Manager to join American...telecommunications, or technology-based industry experience preferred. + Familiarity with customer resource management systems such as Salesforce, and marketing… more
- Navient (Boston, MA)
- …about our mission, read more below, and let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of ... Performance Marketing.** **As the Senior Lifecycle Marketing Manager , you will:** +...lifecycle marketing through new channels and capabilities. + Own customer journey development, including strategy, creative briefing, audience segmentation,… more
- Bright Horizons (Newton, MA)
- **Role Overview** We are seeking a Senior Product Manager to lead the next phase of growth for Senior Services and Support within Bright Horizons Backup ... providers, ensuring quality and compliance + Define and track success metrics, including utilization, satisfaction, and ROI + Champion...how to drive business value through an understanding of senior care market opportunities, customer jobs to… more
- Hilton (Boston, MA)
- …is looking for their next Senior Sales Manager \. Located ... ideal candidate will have at 2 years being a Senior Sales Manager in a hotel group...hotel in the development of market segment\(s\) and new customer relationships while maintaining existing relations with assigned accounts\.… more
- Guardian Life (Boston, MA)
- **The** ** Senior Product Manager , Sales Compensation Systems,** **is a newly envisioned leadership role that will redefine the strategic impact of Guardian's ... combines the responsibilities of a systems leader and a senior product manager , tasked with setting the...and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will… more
- MongoDB (Boston, MA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... critical project issues, providing timely updates and recommendations to senior management Risk Management and Issue Resolution + Take...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- UKG (Boston, MA)
- …to play a critical key role in transforming our enterprise systems landscape. The Senior Manager , GTM Product Leader will be a transformational member of UKG ... Gainsight and CRM experience, including understanding of several of the following Customer Success and Renewals processes: subscription management, customer … more
- Hilton (Boston, MA)
- …looking for their next Senior Catering Manager \. ... of the collective bargaining agreement if applicable\._ **What will I be doing?:** As Senior Catering Manager you will be responsible for the development of… more
- Pegasystems (Waltham, MA)
- Senior Manager of Technical Support Engineering Job Category: Engineering & Cloud Location: US - Massachusetts - Waltham **Meet Our Team:** We are the face of ... success criteria are met. * Partner with Product Management, Engineering, and Customer Success to align on account health and support goals. * Lead technical… more
- Wolters Kluwer (Boston, MA)
- ** Senior Account & Relationship Manager - Remote R0051782 | CP/ESG TeamMate | WK Audit & Assurance | WK Financial Services, Inc.** **About the Role:** As an ... Senior **Account & Relationship Manager ** , you...can balance strategic hunting with consultative account management. Your success will directly impact revenue growth, market penetration, and… more
- Pegasystems (Boston, MA)
- …contributors drive revenue growth through intelligent customer engagement solutions. As a Senior Manager , you'll lead and mentor a team of CDH specialists ... Senior Manager of Specialist Solutions Consulting...years in leadership or team management roles. + Proven success in selling and implementing customer engagement… more
- RTX Corporation (Tewksbury, MA)
- …Naval Power (NP) Strategic Business Unit (SBU) has an exciting opportunity for a Senior Manager , Contracts within the Naval Radar Systems (NRS) program area. ... exciting area working with high-performing teams and real-time evolving customer needs. You will be responsible for contract ...in support of program and financial objectives. Additionally, the Senior Manager , Contracts is required to work… more