- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Beth Israel Lahey Health (Charlestown, MA)
- …you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support to end ... users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1 Service … more
- CAI (Boston, MA)
- Bilingual (Portuguese/English) Service Desk Analyst **Req number:** R6397 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI ... in bringing neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will be responsible for receiving requests from… more
- Robert Half Technology (Andover, MA)
- …improved end-user support based on data and insights. * Address and resolve service desk tickets related to single sign-on (SSO) and multi-factor authentication ... and single sign-on (SSO) processes. * Ability to manage and resolve service desk tickets efficiently. * Excellent communication skills to guide users through… more
- Boston University (Boston, MA)
- …participating and/or leading service , platform, or project teams. As part of the Service Desk and Support Operations team, you will report to the Operations ... **OPERATIONS ANALYST I, IS&T IT Help Center** **Job Description**...plan with full vesting after 2 years of eligible service . Tuition Assistance Program: Competitive tuition assistance program for… more
- Children's Hospital Boston (Boston, MA)
- …ensure smooth adoption of new functionality. + Provides tier-two support, collaborating with Service Desk and other IS teams to ensure timely issue resolution. ... 82200BRJob Posting Title:Epic Analyst II - (Grand Central/Prelude/Real-Time Eligibility)Department:IT MOSAIC ProjectAutoReqId:82200BRStatus:Full-TimeStandard Hours… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time ... of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and… more
- Bright Horizons (Newton, MA)
- The Sr. IT Application Support Analyst supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application ... Develop and maintain user documentation and training materials to promote self- service and adoption + Customize entities, forms, views, dashboards, workflows,… more
- WATTS (North Andover, MA)
- …dynamic future ahead. We are seeking a strategic and detail-oriented Senior Treasury Analyst to lead and enhance our treasury operations. This role will be ... exposure, recommending strategies to minimize risk. + Evaluate bank service fees and performance, negotiating improvements and resolving ...limited to: + Ability to remain seated/standing at a desk or workstation for extended periods. + Ability to… more
- Evolent (Boston, MA)
- …solver + Basic knowledge of web development + Familiarity with JIRA Service Desk ticketing system/Confluence experience, Microsoft Azure - Application Insights ... Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you...databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred To ensure a secure hiring… more
- WATTS (Andover, MA)
- …Materials and Services, AP invoices and reporting and Master Data Management. S2P SAP Analyst reports to S2P Process Lead who provides an oversight of the entire ... to the best practices for data governance and management, Service business liaison for data conversion and remediation +...limited to: + Ability to remain seated/standing at a desk or workstation for extended periods. + Ability to… more
- Janus Henderson Investors (Boston, MA)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... + Paid volunteer time to step away from your desk and into the community + Support to grow...and manage multiple tasks simultaneously + Interpersonal and customer service skills + Excellent verbal and written communication skills… more
