- Confluent (Boston, MA)
- …One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support operational...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- IBM (Boston, MA)
- …IBM, where growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible for providing ... role you will partner with Account Management (sales), the Customer Success Manager and other...other partners assigned to the account to foster long-term strategic relationships to ensure every customer realizes… more
- EDB (Boston, MA)
- …+ Partner with EDB's sales, marketing, product, engineering, and customer success teams to align and activate strategic alliance initiatives. + Provide ... compliance controls, and observability. For more information, visit www.enterprisedb.com The ** Strategic Alliances Senior Manager ** will lead EDB's efforts to… more
- Highmark Health (Boston, MA)
- …prioritizes purposeful execution, teamwork, and a customer -first approach. Through strategic direction and impactful leadership, this manager will play a ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** The Strategic Program Delivery and Operations manager (Population Curated Health) is a … more
- United Rentals (Boston, MA)
- …largest equipment rental provider, **come build your future with United Rentals!** As a Strategic Account Manager at United Rentals, you will be responsible for ... will increase our company's market share and grow a strategic account customer base. You may also...integrity, and teamwork-are the same values that drive our success . With many veterans already part of our team,… more
- Validity (Boston, MA)
- …the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a...satisfied, but successful. Team Dynamic You'll be joining a customer -centric organization that values strategic thinking, autonomy,… more
- WATTS (North Andover, MA)
- …quality reputation - and we have a dynamic future ahead. The National Sales Manager , Strategic Contractors - is responsible for leading the nationwide sales ... efforts of Watts Eng./Spec Products targeting National Contractors and Strategic entities to support the complete Watts family of brands. He/she will work in concert… more
- Proofpoint (Boston, MA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to… more
- Schrodinger (Cambridge, MA)
- …with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive user success **What you'll ... We're looking to hire a ** Strategic Deployment Manager ** to join us...discussions through deployment, training, and growth + Ensure long-term customer success through use of the Schrodinger… more
- Robert Half The Creative Group (Wilmington, MA)
- Description Strategic Marketing Manager with 7+ years of relevant experience needed for a full-time, fully remote position. MUST have B2B marketing experience ... and deliver sales tools and resources to equip the sales team and enhance customer acquisition. + Measure and evaluate the success of enablement initiatives to… more
- NTT America, Inc. (Boston, MA)
- …a place where you can grow, belong and thrive. **Your day at NTT DATA** The Strategic Client Manager is responsible for generating new revenue from the sale of ... The SCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other… more
- Danaher Corporation (Waltham, MA)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Global Strategic Marketing Manager (d/f/m) Life Science ... focus on customer insights and competitive analysis. The Global Market Manager will also lead the development of the corresponding market value proposition and… more
- allego (Waltham, MA)
- As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...launch that positions them for long term adoption and success , and smooth transition to the post-implementation experience. Our… more
- Celestica (Boston, MA)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple ... initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and...Customer satisfaction and scorecard rankings + Completion of strategic initiatives to schedule + Business expansion into key… more
- Amazon (Boston, MA)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …to existing customers. + Collaboration: Work closely with sales, product management, and customer success teams to ensure alignment and integration of cross-sell ... you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success... Lifecycle Marketing team is seeking a dynamic and strategic Expansion Marketing Program Manager to join… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving customer ... renewal experience Cross-Functional Collaboration: + Work closely with Sales, Renewals, Customer Success , Product Management, and Analytics teams to gather… more
- Celestica (Boston, MA)
- …program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ensure ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- American Express (Boston, MA)
- …and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic projects for these revenue critical programs ... with a heavy focus on attention to detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver best in… more