- Pearl Interactive Network (Washington, DC)
- …for coaching, accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor ** **(CCS)** is responsible for providing ... out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in… more
- CVS Health (Annapolis, MD)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer Service ... Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- Georgetown Univerisity (Washington, DC)
- …students learn the law in the place where laws are made. The Custodial Supervisor provides support services to assist with a safe, clean and comfortable environment ... for the Law Center community. They are responsible for direct supervision of...during school closures and inclement weather as assigned by supervisor , working during university emergencies as emergency employees will… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeUO.08 ... Hours determined by schedule, with additional hours as needed. Call Center is open Monday - Friday,...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a physical security operations center , call center , or crisis management/emergency response ... and secure workplace for all Amazonians. The Business Assurance Center (BAC) supports this mission by providing 24/7 global...day in the life As an Incident Response Coordination Supervisor , you will own service delivery across an assigned… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Evolent (Washington, DC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …of these projects include Local Inpatient Purchase of Service, Regional Crisis Call Center , Regional Crisis Mobile Response, Residential Crisis Stabilization, ... Psychiatric Clinic and various regional training programs for Outpatient, Mobile Crisis, Call Center staff members, as well as Regional Peer coordination,… more
- Transdev (Lorton, VA)
- Mechanic - Technical Support Supervisor Transdev in Fairfax Countyis seeking a highly skilled and experienced Mechanic - Technical Support Supervisor to join our ... team. The Mechanic - Technical Support Supervisor will be responsible for supervising and coordinating the...needs and coordinates with Trainers + Reviews all road call repair work orders for proper root cause analysis… more
- Lockheed Martin (Bethesda, MD)
- …Technology organization is seeking a driven and dedicated senior level IT Operations Supervisor to support the Lockheed Center for Leadership Excellence in ... **Description:** The Center for Leadership Excellence culture is centered around...situations calmly\. *Working times will include irregular hours and on\- call status including days, evenings, and weekends as needed\.… more
- Transdev (New Carrollton, MD)
- …request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor...Time Req ID: 3823 Pay Group: QQP Cost Center : 454 The above statements are intended to describe… more
- VetsEZ (Washington, DC)
- VetsEZ is seeking a Workforce Management (WFM) Supervisor to lead a high-performing team supporting a Department of Veterans Affairs (VA) contact center project. ... bids, time-off requests, and intraday staffing adjustments. + Monitor call volume, service levels, and adherence across channels (phone,...field (or equivalent experience). + 4+ years of contact center experience, with at least 1 year in a… more
- Walden Security (Washington, DC)
- **Protective Service Officer (PSO) Supervisor - RFK Post 21** **Location:** Robert F. Kennedy Main Justice Building (RFK), Washington, DC **Clearance:** Must meet ... requirements **Position Type:** Full-Time | Armed **Overview:** The PSO Supervisor assigned to RFK Post 21 is responsible for...DOJ policies, and performance standards. + Conduct daily roll call briefings 20 minutes prior to each shift to… more
- Georgetown Univerisity (Washington, DC)
- …a team member + Ability to relate custodial and maintenance problems clearly to supervisor and / or the Work Management Center + Willingness, availability, and ... and external factors. Special Events Worker II - Law Center Facilities - Georgetown University Law Center ...such items economically to avoid undue costs + Keep supervisor informed of supply and material needs to ensure… more
- Georgetown Univerisity (Washington, DC)
- …desk along with staff at the Georgetown University Police Communications Center . (http://police.georgetown.edu/) The incumbent for this position answers calls from ... in tasks that include but are not limited to training new communications center staff. + Perform miscellaneous clerical tasks such as updating and maintaining… more
- Fresenius Medical Center (Washington, DC)
- **Fresenius Medical Care is seeking to hire a Regional Sales Manager (In- Center ) in the Washington DC/Baltimore territory.** **PURPOSE AND SCOPE** Serves as a ... for, delivers, and measures results o Achieves regular and consistent face-to-face customer call activity on key products (minimum of 3+ calls on average per day,… more
- Spring Dell Center, Inc. (La Plata, MD)
- …for a temporary change to vehicle stops, times and locations. + Notify Spring Dell Center or supervisor if a route is more than 15 minutes behind schedule. ... Spring Dell Center , Inc. is an equal opportunity employer promoting...route(s) independently on a relief basis. Relief being a on- call and or substitute position. Maintain a clean vehicle.… more
- Georgetown Univerisity (Washington, DC)
- …the Customer Services Supervisor in the Capital Campus Copy & Mail Center . The incumbent will interact with a wide variety of constituents including faculty, ... courier, and overnight carrier services. Reporting directly to the Customer Services Supervisor , the role is responsible for: + Providing top- notch copy and… more