- Disabled Veteran Solutions (Arlington, VA)
- …superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not ... all about making a difference. The Mission As a Customer Advocate , you'll be the healthcare hero...shows you're all about helping others + You're a customer service ninja with mad problem-solving skills… more
- Carrington (Washington, DC)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- House of Representatives (Washington, DC)
- …between the CAO and the House community by providing consultative outreach, customer service , strategic insight, and proactive engagement. Responsibilities Job ... Summary The CAO Advocate is a highly visible, strategic, and relationship-focused...CAO and the House community by providing consultative outreach, customer service , strategic insight, and proactive engagement.… more
- Lumen (Washington, DC)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Lumen (Washington, DC)
- …now to continue digitally connecting the world and shaping the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Fresenius Medical Center (Washington, DC)
- …and FMCNA policy requirements. Supports FMCNA's mission, vision, core values and customer service philosophy by supporting all aspects of growth within ... AND SCOPE:** Under the direction of a Kidney Care Advocate Manager, collaborates with internal and external care teams,...experience preferred but not required + Demonstrated skills in customer service and ability to work autonomously.… more
- Sharecare (Washington, DC)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... CST after training** The role of the Family Health Advocate is an exciting and innovative remote role newly...institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... influencing the future of developer productivity. As a Developer Advocate on our Developer Productivity team, you will work...actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating… more
- National Youth Advocate Program (Fairfax, VA)
- …+ 21 years of age, valid driver's license. **OTHER SKILLS** + Excellent customer service and communication skills. + Sensitivity to cultural diversity. + ... of the families being served by the National Youth Advocate Program by working closely with the youth and...work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies. + Interact with… more
- National Youth Advocate Program (Fairfax, VA)
- …hours as well as on-call responsibilities. + Provide excellent internal and external customer service . + Must possess good verbal, listening, and written ... + Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies; + Establish a respectful and supportive… more
- National Youth Advocate Program (Fairfax, VA)
- …a difference. + A drive for excellence and continual improvement. + Excellent customer service and communication skills. + Sensitivity to cultural diversity. + ... + Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. + Work alongside program case management team… more
- National Youth Advocate Program (Fairfax, VA)
- …with data collection and entry for report purposes **OTHER SKILLS** + Excellent customer service and communication skills. + Sensitivity to cultural diversity. + ... a positive and appropriate educational environment consistent with the National Youth Advocate Program's mission, values, and philosophies. + Supervise the out of… more
- National Youth Advocate Program (Fairfax, VA)
- …personal vehicle, and a good driving record. **OTHER SKILLS** + Excellent customer service and communication skills. + Sensitivity to cultural diversity. ... Performs all work in a manner consistent with the National Youth Advocate Program's Mission, Values and Philosophies . + Coordinates transportation including… more
- Amazon (Arlington, VA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success… more
- Amazon (Arlington, VA)
- …following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Confluent (Washington, DC)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... the retail team in meeting and exceeding sales and service goals. + As a member advocate ,...relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills:… more
- Confluent (Washington, DC)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... with the sales team regarding expansion, upsell, and additional service /support opportunities within accounts + Guide adoption practices with...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- PNC (Washington, DC)
- …an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will be responsible for developing, implementing, and ... optimizing customer programs by designing and executing marketing strategies to...Champion for change and energized by a challenge. * Advocate for and act as the voice of the… more
- Logitech (Washington, DC)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more