- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Bench Clearance: Eligible for DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered.… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and ... VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine… more
- TAD PGS, Inc. (Laurel, MD)
- …questions on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...work experience + Must have at least 5 years Tier 2 IT Technical support experience + Must be… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users ... in a dynamic environment, we encourage you to apply. Responsibilities: * Provide Tier 2 technical support to resolve escalated issues both remotely and onsite. *… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site...all IT SM tickets to completion + Provide 24/7/365 Tier 1 support for all environments and networks supporting… more
- SAIC (Washington, DC)
- …currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk Technician to begin an exciting and challenging career ... with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
- Diversified (Washington, DC)
- …environments, and is passionate about the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) + Serve ... This hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the...the first point of contact for technical assistance via help desk tickets, phone, email, or in-person… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …several customers. The program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed ... Deskside Support Technician Washington DC, but will move to Merrifield,...where a ticket has been dispatched from the Service Desk or identified by the on-site user base *… more
- TAD PGS, Inc. (Laurel, MD)
- …and mobile device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with ... Driver's license** We are seeking an IT Walk-up Support Technician to help us support the information...: + At least 5 years of a relevant Tier 2 IT-related Support work experience. + Must be… more
- Stellar Innovations (Fort Belvoir, VA)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after ... SIS has an opportunity for a basic level PC Technician with a current/active SECRET Security Clearance to support...POSITION LOCATED IN FORT BELVOIR, VA. Basic Level PC Technician Duties: + Assist in performing technical operation and… more
- SAIC (Washington, DC)
- …seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting and challenging ... career with SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will also support the management life cycle… more