- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is ... responsible for leading and overseeing all program components Call Center environment and distributing work and...and a minimum of 2 years serving as a project manager . + Must have a minimum… more
- Cognizant (Washington, DC)
- **Healthcare Call Center Manager ** **HYBRID -...to the satisfaction of the stakeholder keep also ensure Project Manager is informed of new issues. . ... leadership team working with Clients is currently seeking Ops manager to join our established Customer Service team. **_The...MS Excel and a background in Medicare Enrollment Healthcare Call Center and IVR is a plus.… more
- Eliassen Group (Washington, DC)
- ** Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program/ Project Management ... business communications & digital transformation organization seeking a talented Project Manager . _This is a full-time, permanent...Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) + Project … more
- CenterWell (Washington, DC)
- …our caring community and help us put health first** The Director of CenterWell Call Center Technology Enablement will lead the execution of CenterWell and Humana ... CRM platforms, self-service tools and AI/automation capabilities. The Director of CenterWell Call Center Technology Enablement will be responsible for leading… more
- BLN24 (Washington, DC)
- Job Title: Project Manager Company: BLN24 About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm ... and enhance strategic and technical operations and deployments. Position Overview: The Project Manager will oversee the Head Start Information and Communications… more
- General Dynamics Information Technology (Fairfax, VA)
- …to increase efficiency through improved processes and technology. Our team will contact center services. The Program Manager will oversees and manages all ... program strategy. + Experience implementing SLAs and performance metrics on a contact center program. + Active Project Management Institute (PMI) Project … more
- Marriott (Bethesda, MD)
- …reporting and project support for business operations for the Leadership Center . This position reports to the Director of Marketing & Operations of the ... supporting communication** + Owns communication with client on behalf of the account manager and schedules initial introduction call + Documents all client… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...business suite to include Outlook, Word, Excel, PowerPoint, and Project ) + Excellent organization and time management skills +… more
- Georgetown Univerisity (Washington, DC)
- …maintenance, contractor management, retreat support, safety oversight, and budget tracking. The Project Manager works closely with Campus Ministry and other ... dedication to making a difference in the world. Requirements The Caretaker/Property Manager serves as the on-site facilities leader for the Calcagnini Contemplative … more
- Fresenius Medical Center (Waldorf, MD)
- **About this role:** As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. ... onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager , you may advance your career into an Area Team Lead or… more
- Compass Group, North America (Washington, DC)
- …and service issues + Recommends standard methodology synergies, which may include bed tracking, call center concept etc. + Performs Operations Audits as needed + ... Troubleshoots problem accounts, reviewing system implementation and application + Provides support, training and recommendations to the on site management team + Establishes and maintains "Foundations" level accounts for new and ongoing development of managers… more
- Fujifilm (Washington, DC)
- **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business ... units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units...units on the proper use of backend applications the project team manages. + Maintains an expert working knowledge… more
- Cognizant (Washington, DC)
- …have to be considered:** + . Experience supervising other team members in the contact center or call center environment. + . Proficiency with Microsoft ... various wellbeing programs. **About the role:** As a Contact Center Team Lead, you will make an impact by...providing coaching and counseling and working with the Team Manager on team development plans. + . Ensure adequate… more
- Georgetown Univerisity (Washington, DC)
- …the University's business needs and external factors. Maintenance Mechanic II, Law Center Facilities - Georgetown University Law Center The Maintenance Mechanic ... live, learn, and work. Reporting directly to the Maintenance Manager , and working with other trades, alone or with...of contractors, inspecting work and generating deficiency lists. + Project a positive appearance and attitude at all times.… more
- Amazon (Alexandria, VA)
- Description We are seeking a Night Shift Data Center Facility Manager to serve as a leader and technical expert across a cluster of our northern VA Amazon data ... have proficiency in electrical and mechanical systems. The Data Center Facility Manager is responsible for the...and deliver performance reviews for staff - Maintain the on- call schedule coordinating absence and vacations of their direct… more
- Pearl Interactive Network (Arlington, VA)
- …experience in business management, including experience managing or supporting operations in a call center or communication center environment. + Strong ... **Pearl Interactive Network is seeking accomplished Contact Center Deputy Program Managers (DPMs) to Join Our...future onsite operations in Arlington, VA.** The **Deputy** **Program Manager ** supports the successful execution and oversight of a… more
- TekSynap (Arlington, VA)
- …systems, ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center , Tier II Deskside and Remote Support, and other optional ... average speed to answer (ASA), ticket resolution time, first call resolution (FCR), and call abandonment rates....Experience: + Ten (10) years' experience as a program manager . + Experience managing a 24x7x365 Service Desk of… more
- Huntington Ingalls Industries (Fairfax, VA)
- …job with HII-MT. Objective The Skillbridge intern will train as a Program Manager within the HII Mission Technologies, reporting to a designated Mission Technologies ... Program Manager , with the primary goal of learning program management...roles and responsibilities of working in an Intelligence Operations Center environment. A secondary goal is to achieve a… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Next Generation Desktop Program Manager ** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0425-0109 ... **Position Description:** CGI Federal is seeking an experienced Program Manager to lead the Department of Health and Human...with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365… more
- Evolent (Washington, DC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... We are seeking a highly motivated **AI/Data Science Product Manager ** to lead and manage AI initiatives across our...will have a strong foundation in both product and project management and be comfortable navigating AI technologies and… more