- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- CACI International (Mclean, VA)
- …+ TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated experience with providing ... Team! You will lead a distributed help desk team which provides application support services...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- CACI International (Chantilly, VA)
- …These Qualifications:** o **1+ year of experience in Help Desk support and/or networking** o Customer service and/or support experience working in ... Type of Travel: None * * * The Integrated Service Center Technician will provide front line support...a Help Desk , Service Desk , or Call Center environment is… more
- TEKsystems (Washington, DC)
- …be able to lift 50 pounds* Strong customer- service orientation* Skills: Mobility, Wireless, Support , Desktop, Help desk , Customer service , Technical ... support , Troubleshooting Top Skills Details: Mobility,Wireless, Support ,Desktop, Help desk ,Customer service ,Technical support Additional Skills &… more
- Jacobs (Quantico, VA)
- **Your Impact:** Use your help desk service skills to make a difference! Jacobs is looking for a Help Desk (customer service ) team member to ... communicated and upheld both externally and internally. As the help desk support team member,...all client interactions. * Record all incidents in the service desk management platform. * Maintain consistent… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related ... Desk Manager The Help Desk Manager will provide guidance & support ...managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service .… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Help Desk Support Services Specialist SME** to join our ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...and use. + Provide training and guidance to junior service desk personnel. + Provides resolutions to… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- SAIC (Sterling, VA)
- …of all CBP and Border Patrol sites. + Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, ... team members across the United States. Service Desk Supervisor is responsible for managing the Help...Chiefs, and Port Directors. + Develop, document, and maintain help desk support procedures. Procedures… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Help Desk Manager** **Category:** Service ... service . * Oversees Tier 2 and Tier 3 support for the START software application, managing a team of ... As a solution builder, you will be working to support the client's mission and goals. This position is...around the world. * Leads the Help Desk team, enforcing adherence to service level… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior ...(BLCSE), Amazon Web Services (AWS) GovCloud, and other external service desks as required. + Provide user support… more
- General Dynamics Information Technology (Chantilly, VA)
- …Polygraph **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Technical Support ,Troubleshooting Software ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more