- Koniag Government Services (Rockville, MD)
- …24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with...the day-to-day operations of the IT Service Desk . + Support and coach team members… more
- CACI International (Ashburn, VA)
- …and implementations + Demonstrated skill to lead a large 365x24x7 on-call service desk team supporting multiple software applications. + Providing ... Enterprise Service Desk Lead Job...About the Role:** + Lead a diverse team of Service Desk professionals,... Lead a diverse team of Service Desk professionals, responsible for: + Supporting… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... will: + Lead and supervise the Help Desk team , including testing, training, and evaluating...and maintain knowledge base articles and documentation to facilitate self- service and improve first call resolution rate + Assist… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- …prioritize, and schedule service desk activities to ensure continuity of service . + Lead , direct, evaluate, and develop staff to ensure that users ... Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide...role will manage the day-to-day work activities of the team , including timelines, customer experience and relationship management, and… more
- SAIC (Sterling, VA)
- …Border Protection (CBP) ITI Program supporting team members across the United States. Service Desk Supervisor is responsible for managing the Help Desk ... entry into the United States. The Service Desk Supervisor determines how to use team ...Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Leidos (Rockville, MD)
- …to non-technical audiences. **Primary Responsibilities** + Work as a senior member or lead of service desk area responsible for delivering outstanding ... team in ensuring the smooth operation of the service desk , managing escalations, and implementing ...Bachelor's degree and 8+ years of experience supporting a service desk or IT support team… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- General Dynamics Information Technology (Falls Church, VA)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Service Desk Manager joining our team to manage on-site and remote support ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- KPMG (Mclean, VA)
- …is currently seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global Procurement team which is part of KPMG ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 97 **Function:** Business… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …safe and tomorrow is smarter. Our work depends on **Help Desk Support Service Specialist - Intermediate** joining our team to support the US Army ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...each shift. + Any other duties assigned by the Team Lead or management. Position Requirements Qualifications ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...Provide triage activities to direct issues to proper CSvD Service Group (Infrastructure Team , Tier-2 Team… more
- General Dynamics Information Technology (Rosslyn, VA)
- …business analysts who serve RPC customers around the world. + Leads the RPC Help Desk team , enforcing adherence to service level agreements, effective asset ... Regularly creates and presents reports to the RPC leadership team , identifying IT customer service issues, and...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk … more
- Marriott (Washington, DC)
- …and objectives and manages to achieve or exceed goals. **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to lead ... basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out… more
- William C Brown Inc (Bowie, MD)
- …(ie Remedy) CRQ/WO/INC/KMS management. + Hands on experience being part of an IT service desk team . + Excellent written and communication skills required; ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...Work with customers to collect information about problems and lead customers through diagnostic procedures to determine the source… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... energetic, and positive. **Be the Best!** Join our exceptional team in a dynamic work environment only to discover...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more