- RELI GROUP INC (Baltimore, MD)
- …quality assurance (QA) and compliance programs across internal operations and customer - facing programs. This role develops, implements, and maintains quality ... systems or safeguarding critical programs. Position Summary: The Quality and Compliance Manager is responsible for overseeing and improving the organization's… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions ... to complex problems as a Customer Facing Technical Manager at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients.… more
- Lumen (Annapolis, MD)
- …strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer - facing teams, and drive ... are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core...to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical … more
- Red Hat (Annapolis, MD)
- …in Red Hat OpenShift Virtualization (Virt) to join us as a Dedicated Operations Technical Account Manager (DO-TAM) in the United States. In this role, you ... technical advisor and primary escalation point for the customer 's OpenShift Virtualization deployment, operations, and roadmap. + Develop deep relationships… more
- Coinbase (Annapolis, MD)
- …optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in shaping and ... customers and achieve key results. * Lead and manage technical programs to improve the customer experience...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing … more
- Zoom (Annapolis, MD)
- …Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer - facing role, you'll ... proven experience as a Project Manager or Coordinator, ideally in a customer - facing role or contractor capacity. + Track record of improving delivery… more
- Cardinal Health (Annapolis, MD)
- …digital experience. **Responsibilities** + Execute product roadmap for internal and customer - facing applications and 3rd party integrations. + Partner with ... Cardinal Heath at-Home is seeking a Product Manager , to lead the development and optimization of...websites and integration platforms that drive best in class customer experience and operational efficiencies. This role will be… more
- Lumen (Annapolis, MD)
- …as we digitally connect the world and shape the future. **The Role** As Lead Technical Program Manager , you will play a pivotal role in Network Implementation, ... Responsibilities** + Collaborating with Regional leadership, Project Managers, Field, and customer - facing teams to manage the scope of large-scale implementation… more
- The Hertz Corporation (Annapolis, MD)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... app features on time and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer pain points and opportunities for… more
- Autodesk (Annapolis, MD)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing Business ... Technical Support, Client Services, and others to drive customer success motions + Participate in regular Account Planning... Customer Support, Sales, Renewal and/or any other customer - facing experience + Demonstrated ability to lead,… more
- Proofpoint (Maryland City, MD)
- …us as a security partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager with a strong focus on ... Renewal Sales teams to craft compelling narratives, develop go-to-market strategies for customer - facing features, and build programs that reduce churn. This is… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client- facing roles in… more
- Ford Motor Company (Annapolis, MD)
- …are scalable, reliable, secure, maintainable, and cost-efficient for a global, customer - facing product. 2. Establish and enforce architectural best practices, ... chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for… more
- Amazon (Jessup, MD)
- …project management of technical programs - 5+ years of customer - facing , large scale implementation consulting experience across multiple cross-functional ... team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the...bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer … more
- SHI (Annapolis, MD)
- …project management or implementation + Proven track record of managing complex technical deployments in customer - facing environments + Strong understanding ... **Role Description** + Prepares and maintains installation guides, checklists, and customer - facing documentation. + Collaborate with internal stakeholders and… more
- Monro Muffler/Brake (Dunkirk, MD)
- …Profile Summary: + Guest and team focused mindset with extensive experience in customer - facing , customer -centric environments + Excellent verbal and written ... -Your Career is Here! About the Role: The Store Manager position is a salaried role. The Store ...and services to guests. Responsibilities: + Develop sales and technical teammates to produce a consistent 5-star Guest experience.… more
- Under Armour, Inc. (Annapolis, MD)
- …Oversees the technical design and architectural framework for Under Armour's Customer Data, Email Marketing and Customer Service technologies and stays ... Sr. Manager , Solution Architect Marketing Technology **Sr. Manager...Architecture in the project. SA roles are mostly project facing and provide two areas of support: + With… more
- Zurich NA (Annapolis, MD)
- VP, Energy Technical Director 127854 Zurich North America is hiring an Energy Technical Director to join our Specialties Energy SBU. This position reports to the ... to hiring talent on a fully-remote basis based on discretion of the hiring manager . This role will be responsible for various aspects of Energy portfolio management… more
- Ralliant (Annapolis, MD)
- …onsite teams, remote teams, or equivalent operations, with a focus on customer - facing roles. + Experience leading ISO9001, 17025 accreditations, ANZ540.1, AS9100 ... Job Title: Field Services Manager (Permanent Onsites and Remote Teams) Job Summary:...will identify opportunities for growth. They will ensure exceptional customer service, operational excellence, and alignment with organizational growth… more
- Lumen (Annapolis, MD)
- …and industry SME for the portfolio of solutions, the candidate is expected to craft customer and sales- facing assets across the customer journey. **The Main ... sales team to drive profitable revenues Responsibilities include: + Translates highly technical information into succinct customer outcome messaging to develop… more
