- GCG (Annapolis, MD)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... measuring the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST,… more
- Red River (Annapolis, MD)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …of quality , safety, efficiency, and compliance, enhancing performance and customer satisfaction. + Leads and manages a review resolution process, including the ... Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location: MD-Metro Bldg...and data-driven performance assessments that enhance safety, efficiency, and customer satisfaction. The ideal candidate is adept at mentoring… more
- Kitchen Guard (Hyattsville, MD)
- …a cold water, kitchen, and bar cleaning service . With a strong commitment to quality service and fire safety, we've built a reputation for excellence in our ... Briefings for all staff before Night Shift. Maintain a professional and high- quality service -oriented environment at all times. Schedule and manage the… more
- National Trench Safety LLC (Beltsville, MD)
- …the industry's most respected and recognized trench safety veterans. NTS is a customer service -focused organization, which can be reflected in the company's ... deliver and pick up trench-related shoring to and from customer job sites safely, timely, and efficiently. This position...that requires compliance with the company's drug and alcohol policy and adherence to all safety regulations and procedures.… more
- Home Care Evolution (Ellicott City, MD)
- …caregivers wages to client fee - QA visit completion Caregiver turnover - Customer service satisfaction survey numbers Compensation: $40.00 per office hour plus ... keeping adequate patient care records as outlined in the policy documents. The Delegating Nurse will schedule assessments, negotiate...charts for clients monthly 6. Meets with clients after service has started to ensure quality care… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …operational or policy issues requiring attention. **Essential Functions** + Conveys service deficiencies and customer needs to the Director, MetroAccess. + ... personnel for accuracy and completeness; compares operational data with customer service feedback; and directs operational changes... service monitors. Assigns areas and customers for service monitors to observe for quality assurance… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …degree, a High School Diploma or GED and four (4) years of experience in customer service , processing human resource data or working in a Human Resources/Human ... Capital department. **Experience** + Five (5) years of customer service experience, processing human resources data or working in a Human Resources/Human Capital… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …Communicates and interacts effectively with business contacts in a businesslike, customer service -oriented manner; establishes and maintains effective working ... and technical work to assist with the analysis, data management, research and policy development related to the operations and services of a department or unit;… more
- US Physical Therapy (Ellicott City, MD)
- …in 2000 based on the core values of providing the highest level of customer service and clinical excellence in outpatient physical therapy. By staffing our ... to set the bar high in delivering personalized, patient-centered, quality outpatient physical therapy. We continue to expand our...player attitude and energetic with a focus on excellent customer service + Strong interpersonal skills +… more
- US Physical Therapy (Ellicott City, MD)
- …in 2000 based on the core values of providing the highest level of customer service and clinical excellence in outpatient physical therapy. By staffing our ... to set the bar high in delivering personalized, patient-centered, quality outpatient physical therapy. We continue to expand our...a copy of the company's affirmative action plan or policy statement and/or if you would like to request… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part ... CSA ) is the primary voice of WSSC Water customer service and is responsible for responding...in difficult times + Ability to meet productivity and quality standards daily + Ability to work in a… more
- Walgreens (Arnold, MD)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- CARMAX (Laurel, MD)
- …vehicles to and from various locations as requested by Manager + Provide outstanding customer service at all times. + Maintain, repair, and clean CarMax provided ... career should be! **General Summary:** Under general supervision, Associate performs quality inspections, general service repairs, brake repairs, engine repairs,… more
- Elevance Health (Hanover, MD)
- …are processes related to enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How you will make an impact:** ... **Performance Quality Auditor I** **Location:** _Virtual:_ This role enables...onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable… more
- UKG (Annapolis, MD)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- DriveTime (Glen Burnie, MD)
- …OR equivalent experience. + **3+ years of related work experience** such as customer service , sales, or retail industry + **Valid driver's license** and ... quality standards. + Collaborate with managers and other Customer Experience Guides to deliver exceptional customer ...**But Wait, There's More.** 401(K), Company paid life insurance policy , short and long-term disability coverage to name a… more
- Otis Elevator Company (Lanham, MD)
- …partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Through strategic sales ... We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize… more
