- General Dynamics Information Technology (Annapolis Junction, MD)
- …Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting ... is safe and tomorrow is smarter. We are looking for someone who provides 24x7 Help Desk Support as defined by first response/Tier 1/Level 1 support .… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - Comptia ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as… more
- General Dynamics Information Technology (Annapolis, MD)
- …None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support ,Troubleshooting **Certifications:** Security+, CE - CompTIA-Security+ ... 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - SWINGS- 1400 to 2200 Transform technology into… more
- COMSO, Inc (Fort Meade, MD)
- …Description: + Provides 365 days, 4 days a week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first response/Tier 1 support . + Work ... with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet… more
- TekSynap (Fort Meade, MD)
- …to determine a solution Location: Fort Meade/Columbia, MD **Overview** We are seekingaHelp Desk Support person to join our team supporting US CYBERCOM ... various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and...all incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and ... with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing vital… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...not; + You will assist teams with incident response support and be involved in the development and presentation… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...practices where not. + Assist teams with incident response support and be involved in the development and presentation… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …HII supervisor, with the goal of getting certified and capable of providing 24/7 help desk support for SIGINT systems, troubleshooting deployed sensors, and ... manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data...to SIGINT fundamentals and terminology + Overview of 24/7 help desk operations structure Week 2: System… more
- CACI International (Annapolis Junction, MD)
- …In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running ... As a System Administrator, your key responsibilities will include: + Tier 1 ( Help Desk ) support for problem identification, diagnosis, and resolution. + Tier… more
- CVS Health (Annapolis, MD)
- …best products and services to our customers. **Required Qualifications** + 3 years IT Help Desk Support and/or Health Insurance supporting escalation calls ... Commercial Product organization by maintaining the integrity of key enrollment applications in help desk , testing activities and project work for Springboard &… more
- General Dynamics Information Technology (Elkridge, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Troubleshooting **Certifications:** Security+ CE - CompTIA ... our differentiator. As a Helpdesk Technician V you will help ensure today is safe and tomorrow is smarter....network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekendsand holidays). +… more
- RBR-Technologies (Fort Meade, MD)
- … customers who are integrating Enterprise and IC Attribute and Authorization security services + Help desk support will be provided to aid development teams ... basic database querying abilities + LDAP directories + phone and desk -side customer support + Ticket tracking systems (Request Tracker(RT), JIRA, or Redmine) +… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 3 Location Fort Meade,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 3 Candidate must have...support , to professional development opportunities, we're here to help you grow your career and create lasting relationships.… more
- DCCA (Fort Meade, MD)
- Help Desk Specialist 1 Location Fort Meade,...large. Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. ... compensation and benefits package. Visit our website at: www.dcca.com Help Desk Specialist 1 Candidate must have...support , to professional development opportunities, we're here to help you grow your career and create lasting relationships.… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency ... that system users experience minimal disruption and receive timely support to continue their critical operations. To do well...Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job… more
- William C Brown Inc (Bowie, MD)
- …. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues ... Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- Amentum (Linthicum, MD)
- …the Cyber, Security, & Intel space? If so, look no further. We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime ... Information Assurance (IA) contract. In this role you will support challenging, mission-critical projects that make a direct impact on the nation's security and… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …computer programming or operations. Three years of this experience must be in a Help Desk or Service Desk environment creating, managing, and supporting ... Service Desk Manager (IT Assistant Director I) Salary $89,913.00..., Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support Office… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the ... engineering, software and hardware development uniquely enable us to support sensitive missions for the US military and federal...Desk personnel while ensuring operational excellence in IT support delivery. Position will support a US… more