- CompuCom (Annapolis, MD)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... expectations of the internal/external customer experience by overseeing the Service Delivery performance of service ...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- Ensono (Annapolis, MD)
- Senior Service Delivery Manager - East Coast preferredRemote - United StatesJR011749 **Primary Responsibilities:** + Acts as a client advocate and a point of ... escalations for client service delivery needs. + Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels… more
- Ensono (Annapolis, MD)
- …operational excellence **Key Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, ... + Knowledge of DR planning and execution + Experience with client facing and Service Delivery communication acumen. + Experience with on-boarding new clients in… more
- Datavant (Annapolis, MD)
- …sources of de-identified real world data (eg, claims). As the Retrieval Solutions Delivery Manager , you will be responsible for the successful execution of ... Own execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction. Drive project scoping to ensure customers and… more
- Travelers Insurance Company (Annapolis, MD)
- …with well-designed data assets and effective, compelling dashboards and visualizations. As the Manager /Sr Manager , Business Insights Delivery , you will work ... and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data… more
- Amazon (Jessup, MD)
- …exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal ... managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions. You… more
- CDM Smith (Bowie, MD)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Zurich NA (Annapolis, MD)
- Multinational Service Manager (Received/Reverse Flow) 124197 Zurich North America is hiring a Multinational Service Manager (Received/Reverse Flow) to ... or remotely at the sole discretion of the hiring manager . As a member Zurich's Operations management team you...business, to aid in ensuring appropriate international program business service delivery decisions. Specifically, you will plan… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/customer- service -center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Nutanix (Annapolis, MD)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more
- System One (Columbia, MD)
- …Solution Consultants and Solution Developers to manage scope, risks, and ensure quality service delivery . This person must be customer service focused ... the professional services team. Position summary: The Professional Services Manager is responsible for overseeing the successful delivery...lead and work well in teams, guide others in service delivery , and identify and resolve … more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …https://vimeo.com/732533072 Summary HII, Mission Technologies is seeking an experienced Lead Service Desk Manager responsible for developing and mentoring ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Optiv (Columbia, MD)
- …perform recurring client business review sessions to articulate and represent Optiv Cyber Operations service delivery to the client, and how this delivery ... delivery of successful outcomes. Finally, the Technical Account Manager will own, develop and support key process indicators...clients ongoing security needs and assist the Cyber Operations service delivery teams to cover all client… more
- Stantec (Laurel, MD)
- …for contract documents, including scopes of work. + Serve as owner's contract manager for collaborative delivery construction contracts. + Manages team during ... Senior Construction Manager - ( 250001V8 ) **Description** We are...program construction activities in a fast-paced professional, design and delivery environment. Projects may include improvements to water, wastewater… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a culture of collaboration, innovation, and continuous improvement within the team. * ** Service Delivery Management:** + Oversee the end-to-end delivery and ... **Strategic Planning and Execution:** + Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction. +… more
- Amazon (Jessup, MD)
- …Oversee guarding operations and hold guarding vendors accountable for the quality-of- service delivery . This includes identifying opportunities for cost ... The Security Manager supports the Area Security Manager with delivery and oversight of the...including experience in a managerial role. - Experience managing service providers and vendors. - Security operations, risk management,… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …the overall management of the networks in terms of reliability, risk, cost and service level delivery basis + Attends necessary meetings and follows through on ... Position Information Functional TitleNetwork Asset Strategy Manager (Water/Wastewater) Recruitment Category TypeStandard Functional CategoryAsset Management… more
- Confluent (Annapolis, MD)
- …a strong understanding of the software development lifecycle. This includes excellent service delivery , time, project, and priority management skills, as well ... Data Connects Us. **About the Role:** We are looking for a Federal Engagement Manager to join our Public Sector Professional Services team under the Customer Success… more
- US Foods (Easton, MD)
- …accounts opening. You'll also work closely with marketing, supply chain and customer service to ensure seamless product delivery . + **Lead with Insight:** ... of Food People! **Join Our Team as a Territory Manager - Where Passion Meets Opportunity!** Are you ready...enhance our clients' profitability. Our commitment to exceptional customer service distinguishes us from our competitors. We win together!… more
- Ryder System (Baltimore, MD)
- …management team assigned to the branch (es) to include the Operations Manager , Operations Supervisors, Technicians In Charge, Customer Service Coordinators and ... ._ **Job Description** : **_Now hiring a Sr. Operations Manager for our Baltimore, MD location!_** **Position Summary** The...section of the Customer Care Plan to ensure effective delivery of service .Conduct customer visits and Annual… more