- CAI (Annapolis, MD)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- CAI (Annapolis, MD)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- DCCA (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Evolent (Annapolis, MD)
- …and/or Microsoft Azure - Application Insights is preferred + JIRA Service Desk ticketing system/Confluence experience is preferred **Technical Requirements:** ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- Confluent (Annapolis, MD)
- …Platform. Data Connects Us. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
- Lincoln Financial (Annapolis, MD)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... relevant laws. About DarkStar Intelligence DarkStar Intelligence is a Service -Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... Network Administration. **Clearance Level** + TS/SCI w/FS Poly **Required Certification** + Must possess one of the following certifications: CAP; CND; Cloud+; GSLC; Security+ CE; or HCISPP. **Other Job Specific Skills** + Must be able to communicate… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... Exchange. + Must be an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all levels of staff. + Are… more