- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support ... manage Conference Room Setup & Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication and interpersonal skills *… more
- Robert Half Technology (Towson, MD)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst to join our team in Towson, Maryland. As a Help Desk ... for users, troubleshooting software and hardware issues, and maintaining an efficient help desk system. This role is essential for ensuring smooth IT operations… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... in the use of Active Directory. * Minimum of 1 year of experience in a Help Desk Analyst role or similar. * Strong problem-solving skills with the ability to… more
- Robert Half Technology (Towson, MD)
- Description We are offering a contract-to-hire employment opportunity for a Help Desk Analyst based in Towson, Maryland. The successful candidate will be ... Understanding of Android iOS and Apple iOS * Prior experience in a Help Desk Analyst role or similar IT support role would be beneficial * Excellent… more
- Robert Half Technology (Alexandria, VA)
- …Job Description: The Customer Support Agent (CSA) will represent NMFTA in providing exceptional customer service and technical support to clients and end-users. The ... CSA will identify client needs, clarify information, and resolve issues that hinder the use of NMFTA's software applications or cloud services. The primary objective is to build lasting relationships and engage clients by actively listening and working… more
- Koniag Government Services (Baltimore, MD)
- …2390216** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- Robert Half Technology (Baltimore, MD)
- Description We are seeking a Help Desk Analyst to join our team in Baltimore, Maryland. This role is part of our IT department and offers a short term ... contract employment opportunity. As a Help Desk Analyst , you will be responsible for supporting Microsoft, I-Manage, Citrix, and Virtual Servers in a fully… more
- Marriott (Annapolis, MD)
- …**Position Type** Management **JOB SUMMARY** As a member of the Help Desk Support organization, the Application Support Analyst provides first level hotel ... from initial contact (call or email) to resolution. The Analyst resolves many contact requests independently, escalates issues as...Works within well-established guidelines to complete routine tasks. The Help Desk operates on a 24x7x365 basis… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. ... will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support...for solutions. + Records solutions into database for other Help Desk professionals. + Redirects issues to… more
- SHI (Annapolis, MD)
- …a friend to this job (https://careers-shi.icims.com/jobs/17137/asg-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help ... **Job Summary** The ASG Service Desk Analyst will serve as an...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- TEKsystems (Laurel, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Will be needed to work occasional weekends. Skills: Service, Desk , Analyst Top Skills Details: Service, Desk...Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- Carrington (Washington, DC)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... of roles: Data Analysis and Reporting: Produce charts, graphs, and other visuals to help analyze data, including use of data analysis and presentation tools such as… more
- UIC Government Services and the Bowhead Family of Companies (Aberdeen, MD)
- …C3T users. Participates in HQDA database steering groups and user forums. Provides first-level help - desk support to C3T users. + Represent PEO staff in program ... **Overview** Program Analyst -SME (PEOC3T): Bowhead is looking for a Program Analyst -SME to support our PEOC3T contract in Aberdeen, MD. The Program Analyst … more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging,...experience Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more