- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in a ... efficiency, reduce cost, and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile devices such as… more
- GAP Solutions Inc (Rockville, MD)
- …action item lists, meeting minutes and emails; reconcile conflicting data information ; correct errors and inconsistencies; work with appropriate program staff to ... data and enter monthly or quarterly input into contract IT systems; assist PPAB staff with preparation of highly...detailed Management Analysis and Discussion MDA reports and present information on a monthly and quarterly basis; track budget… more