- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport for our program with the US Coast Guard. This position will be located in St. Louis, MO ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/ shift - 2 - tier - 2 -support/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced...Develop, maintain, and update knowledge articles in support of shift left troubleshooting at Tier 1. +… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support...days per week. + Be a part of a shift team schedule with shifts falling between, 0600 -… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have ... a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for...Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to: VP, Managed Services &...Services & Support Location: Remote Primary Working Hours: 3rd shift , specific schedule TBD Opportunity: The objective of this… more
- Orion Consortium (Columbia, MD)
- *Position requires TS/SCI with a Full Scope polygraph.* Job Description + The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for ... Must be able to drive company vehicle. Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management. Must be able to lift up… more
- General Dynamics Information Technology (Mclean, VA)
- …capabilities: the Multi-INT Analysis and Archiving System (MAAS). This position requires 2nd Shift work - 2 :00pm - 10:00pm. **HOW A SYSTEMS ADMINISTRATOR WILL ... a systems administrator with a strong aptitude to troubleshoot Tier 1 technical problems in real-time both independently and...w/ Polygraph clearance** + **This position is for 2nd Shift : 2 :00pm - 10:00pm** + The position… more
- CoreSite (Washington, DC)
- …and communications infrastructure. We are currently hiring for the Swing Shift 2 :00pm-10:00pm Tuesday-Saturday. Mechanical responsibilities will include chilled ... quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- Ascension Health (Baltimore, MD)
- … 2 weekends shift per 6-week schedule. Required to work 2 holidays shift (1 in winter and 1 in summer) Tier 3: 10 full shifts per 6-week schedule, ... Hours vary ranging from 7:00am-5:00pm, weekday and weekend rotation. Tier 1 to Tier 3 schedules. +... per 6-week schedule. Required to work 3 holidays shift ( 2 in winter and 1 in… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …* Delegate tasks to/for Team Leads. * Participate in communications with AM desk, Tier 2 Leads, Accounts Team, Telephony, SNOW, etc. * Lead collaborations with ... tier 1 Goals * Conducting Onboarding Check-ins (months: 2 , 3, 4, 5, 6) * Completing weekly GDIT...clearance level: TS/SCI w/Poly * US citizenship required * Shift : Monday - Friday Days * Location: Annapolis Junction,… more
- Northrop Grumman (Elkridge, MD)
- …are willing to work on-site._ **What You'll get to Do** **Responsibilities** + Provide Tier 1 and Tier 2 technical support (Domain Administration, System ... + Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to… more
- Belay Technologies (Fort Meade, MD)
- …(ICAM) systems. The candidate will be responsible for monitoring ICAM systems and providing Tier 1 & Tier 2 support. This includes supporting customers ... coverage. The shifts rotate over 10 weeks in five 2 -week periods as follows. Day and Mid shifts are...(5am-5pm, 5pm-5am), Straights are M-F (8 hours per day). Shift differential is available for the Mid shift… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … Tier 1 support for all environments and networks supporting end users. Route Tier 2 /3 tickets to appropriate sustainment teams + Process all IT SM tickets ... area related to the labor category with at least 2 years' experience in providing Tier 1...nearby hotel stay to ensure coverage + Some weekend shift work will be required **Compensation Ranges** Compensation ranges… more
- Cinteot (Annapolis Junction, MD)
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2 ) provides Tier 2 and 3 on-site and remote supports for ... Minimum education and experience level: High school/GED and two ( 2 ) to four (4) years of experience and Security+...+ Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by… more
- Synergy ECP (Annapolis Junction, MD)
- …an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer ... of experience. Equivalent education and experience: Associate's degree and two ( 2 ) years of experience. Highly skilled in installing, repairing and troubleshooting… more
- KBR (Bethesda, MD)
- …contingent position based upon contract award Responsibilities Include: Provides first line ( Tier 1) IT technical support to end users for account administration, ... 20 seconds, requiring high availability time during your given shift . + Interacts daily with supervisor, peer groups, and...approved process guidelines. + Bring forward ideas, including one Tier 0 automation process, to innovate the Service Desk… more
- Lockheed Martin (Hanover, MD)
- …improve reliability and performance * Provide Tier 1 \(Help Desk\) and Tier 2 \(Escalation\) problem identification, diagnosis and resolution of problems * ... Level:** Experienced Professional **Business Unit:** RMS **Relocation Available:** Possible **Career Area:** Systems Engineering: Software **Type:** Task Order/IDIQ ** Shift :**… more
- TekSynap (Arlington, VA)
- …+ Training Specialists + ServiceNow Subject Matter Experts and Administrators + Help Desk Tier 1 and Tier 2 **Overview** We are seeking individuals ... Type of environment: Varies + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet… more
- ManTech (Mclean, VA)
- …in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0- 2 incidents and requests, supporting IT infrastructure and mission-critical ... issues, performing remote desktop repairs and minimizing escalations to Tier 3 support. + Provide user support and basic...documentation and adhering to security protocols. + Work required shift from 9:30 AM to 6:00 PM as part… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2 /3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * ... **Certifications:** Comp TIA Security - CompTIA - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:**...On Site * US Citizenship Required * 40 hours/week; Day- shift , M-F work hours; available for after hours on… more