- Mindbank Consulting Group, LLC (Arlington, VA)
- …Secret Clearance is required. Two ( 2 ) years of recent, professional IT support experience, including knowledge of PC operating systems, networking, work ... Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support...laptops, desktops, mobile phones, and account issues. Perform office IT equipment setup or iPhone setup. Must have experience… more
- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... Technical and Program Management Services, Information Technology, and Logistics Services and Support . BGS is currently seeking a Cyber Security Analyst for a… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …Clearance * Must be able to obtain government customer Public Trust Moderate ( Tier 2 ) clearance. Other (Travel, Work Environment, DoD 8570 Requirements, ... Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …for the migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support . Working with vendors on open tickets as well as working ... Job Description The mission of the OFR is to support the Financial Stability Oversight Council (FSOC) in promoting...and control for a consolidated common operating picture for IT operations. The role will work with engineering, application,… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... Support services to the government user community.Respond to IT incidents and requests received from Remedy tickets escalated...Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Mclean, VA)
- …SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Specialist joining our team to provide Tier one and two mission IT support for all IT -related issues and requirements supporting IT services and… more
- MSys Inc. (Hanover, MD)
- …(3) years experience in each of the following: + Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment + Troubleshooting ... Job summary: Title: Service Desk and Desktop/Field Support - Onsite Location: Hanover, MD, USA Length...service desk calls and log each one into the IT service desk system (presently IBM Maximo). If current… more
- Allete (Annapolis, MD)
- …relationship with third party vendors + Internal trouble shooting of cyber issues while providing internal Tier 2 IT support + Work as a liaison between ... is looking for an enthusiastic Programmer Analyst I to support New Energy's growing team! Join a team of...motivated self-starter with a passion for all aspects of IT ? Do you enjoy digging into the details of… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- IT Concepts (Washington, DC)
- …Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to...+ Minimum of 3 years of experience in desktop support or a similar IT support… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day ...Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required -...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... (Network Installation Technician) to join the End User Support Team for a federal customer in the DC...of experience) Required and Desired Skills/Certifications: + Bachelor's with 2 -4 years of experience + Exceptional customer service skills… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform account ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...the enterprise. **More about the role** : + Provide support for implementation, troubleshooting and maintenance of IT… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... Program Manager ( Tier 2 /3 O&M) Job Category: Project...service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services… more
