- Grifols Shared Services North America, Inc (Research Triangle Park, NC)
- …solutions and services in more than 110 countries and regions. **Summary:** The **Level 1 Technical Support Specialist (TSS) for Medical Devices in the ... field of IVD** at the Grifols DxCTS (Diagnostic Customer Technical Support ) Team has the primary responsibility...primary responsibility of providing the highest quality service and support ( tier 1 ) to Grifols… more
- ABBTECH Professional Resources, Inc. (Raleigh, NC)
- This program requires US Citizenship or Green Card (Lawful Permanent Residents) Provide support for the middle tier software infrastructure as needed for ... shifts including weekend work as well as overnight on-call support in order to provide maximum availability of Middle..., performance monitoring and tuning, and capacity planning for Middle- tier software. The supplier must provide a technical… more
- Koniag Government Services (Durham, NC)
- …ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... clearance to support **TGS** and our government customer in Durham, NC....service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- TEKsystems (Raleigh, NC)
- …Key Skills: + Customer Service + Troubleshooting + Windows + Desktop + Technical Support + Password Reset Additional Skills & Qualifications: You should ... will be an integral part of our Family Tech Support Contact Center. Your primary role will be to...be to handle approximately 30-50 inbound calls daily, providing support to families experiencing login issues and offering customer… more
- General Dynamics Information Technology (Raleigh, NC)
- …documentation + Work as requested by Desktop Computing + Help support Help Desk tickets for tier 1 , tier 2 and tier 3 + Other ACE related Engineering ... (T2) **Job Family:** Systems Administration **Skills:** Active Directory (AD),Remedy Help Desk, Technical Support **Experience:** 5 + years of related experience… more
- NuAxis Innovations (Raleigh, NC)
- ** Technical Support Specialist Senior** Location **Raleigh, NC** \# of...Group will help support Help Desk tickets for tier 1 , tier 2 and tier ... our team NOW! We are currently seeking a talented and motivated ** Technical Support Specialist Senior** for a Full-Time position in Raleigh, NC. **Job Summary:**… more
- NASCO (Raleigh, NC)
- **Overview** As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll ... observability solutions, fostering a data-driven culture across development, production support , security, and infrastructure. Your expertise will be crucial in… more
- CBRE (Raleigh, NC)
- Technical Services Admin Job ID 167433 Posted 21-May-2024...United States of America **JOB SUMMARY** This position provides Tier 1 tech support related ... DUTIES AND RESPONSIBILITIES** Process, manage,monitorand perform quality assurance on support requests. Maintain 99% (or higher) Service Level Agreementcompliance… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... energy, environment, intelligence, and defense, we deliver insights and decision support through the development of tools and solutions. **Responsibilities** We are… more
- ECPI University (Raleigh, NC)
- …our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10408/it- support -manager/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-336114574) ... culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum....out the underlying problem. + Escalate helpdesk requests to tier 2 and tier 3 personnel. +… more
- Custom Computer Specialists (Raleigh, NC)
- …Order Number 2719 # of openings 1 Apply Now (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2719) Custom Computer ... 40 years in business! We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- SHI (Raleigh, NC)
- …or yours. **Responsibilities** Include, but not limited to: + Build, implement and support a wide range of solutions using platform services for both internal and ... timesheets. + Align with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide… more
- SMX (Raleigh, NC)
- …Alliance Partners include the hyperscalers (AWS, GCP, Microsoft and Oracle) and the Tier 1 sales funnel partners (currently Gartner, Snowflake, Appian and ... Carahsoft). Major Responsibilities Include: + Support all aspects of channel co-sell relationships across the...the major hyperscalers (AWS, GCP, Azure, and Oracle) and Tier 1 funnel partners (Gartner, Snowflake, Carahsoft).… more
- Abt Global Inc. (Durham, NC)
- …design, operations manuals, and hand-off manuals for the IT Service Center (help desk) and other Tier 1 or Tier 2 functionality. + Work with Abt's Enterprise ... Global seeks a qualified DevOps Engineer Senior Manager to support our DDS Division. This is both a hands-on...and will own and execute a short and mid-term ( 1 -3 years) DevSecOps strategy. **Core Responsibilities** + Deliver solutions… more
- General Motors (Raleigh, NC)
- …quality issues, implement, and monitor advanced quality planning systems, and provide technical support throughout the lifecycle for large Die Castings(Blocks ... assistance in developing a robust quality system, or other technical support as required. + Providing ...a plus + **10** or more years' OEM or Tier 1 experience in die cast manufacturing… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... position will require experience on residential construction sites and support the translation of technical content to... Institute Graduate (TIG)/relevant AA degree or higher and 1 year of relevant experience Preferred Qualifications: + Has… more
- Ford Motor Company (Raleigh, NC)
- …etc) **Implement Tier III Lincoln Messaging Plans** * Participate & support Lincoln Roundtable Meetings * Support successful execution of Lincoln Ownership ... The focus of this position will be to achieve performance objectives and support Lincoln retailers through execution of the strategic initiatives that focus on… more
- Pacific Northwest National Laboratory (Raleigh, NC)
- …this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration ... require experience on construction sites (residential if possible) and support the translation of technical content to...if possible) and support the translation of technical content to a contractor audience. This position may… more
- Elevance Health (Cary, NC)
- …in the design of the enterprise architecture. + Must be capable of providing top- tier support for 6 or more of the information security technology common ... body of knowledge skill sets: 1 ) Access Control, 2) Application Security, 3) Business Continuity...statistics on system performance + Work closely with vendor Technical Account Manager (TAM), Designated Support Engineer… more
- Elevance Health (Cary, NC)
- … support for information and network security technologies. + Provides technical support to business and technology associates in risk assessments ... and ensures product related issues are resolved. + Provides technical guidance and leadership to Program engineers + Ensures...cause analysis efforts. + Must be capable of providing top- tier support for 4 or more of… more