- Prime Therapeutics (Phoenix, AZ)
- … Voice of Customer and Journeys - Remote **Job Description** The Director Voice of Customer and Journeys oversees teams that drive continuous ... director leads teams that consult, provide insights from voice of customer (VOC) and lead experience...+ Oversee team that develops and maintains understanding of customer journeys to identify brand and … more
- DriveTime (Tempe, AZ)
- …lives of our customers and our employees by placing a focus on putting the right customer , in the right vehicle, on the right terms and on their path to ownership. ... But What's the Job?** In short, As an Assistant Director of IT, you will be responsible for providing...driving continuous improvement and ensuring the delivery of exceptional customer service. + Expand Service Model: Enhance the existing… more
- Banner Health (Phoenix, AZ)
- …SUMMARY Visionary leader responsible for shaping and driving Banner's digital customer engagement platforms with a specific focus on the marketing technology ... (email, SMS, SEO/SEM, social media, programmatic), and the use of CRM ( customer relationships management) and CDP (consumer data platforms) to drive growth and… more
- Highmark Health (Phoenix, AZ)
- …data and/or personas to inform content strategy and/or content deliverables + Analyzes customer journeys to align content with each stage + Stays updated ... key member of the enGen Strategy team (Reports to Director of B to B Marketing with dotted line...performance + Plans for and effectively uses qualitative, quantitative, Voice of the Customer , and data insights… more