- CVS Health (Phoenix, AZ)
- …Conduct, Disciplinary Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- CVS Health (Phoenix, AZ)
- …commission potential. + 10 days of required paid training (Monday-Friday, 8AM-4:30PM CST.) + Call center hours of operation are Monday-Sunday 7AM - 9PM, actual ... you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and...School Diploma or equivalent is preferred + 1+ year call center experience OR 2+ years general… more
- Evolent (Phoenix, AZ)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... improvement, and clinical excellence. + **This position is 100% Remote and can be completed from any state. Multiple...state or federal health care program, including Medicare or Medicaid , and is not identified as an "excluded person"… more
- Molina Healthcare (Scottsdale, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Molina Healthcare (Tucson, AZ)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** ** Remote in PST** **Bilingual Candidates preferred (Vietnamese, Mandarin,...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- Banner Health (Gilbert, AZ)
- …development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center . With comprehensive electronic medical records, physician order entry, digital ... enabled us to achieve Magnet (TM) recognition by the American Nurses Credentialing Center . Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center … more
- Cardinal Health (Phoenix, AZ)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Medicare, Medicaid & Commercial payer policies and guidelines for coverage,… more
- CenterWell (Phoenix, AZ)
- …401(k) with Employer Match + Life Insurance/Disability + Paid Time Off/Holidays + Minimal call Travel: While this is a remote position, occasional travel to ... in the medical centers. Work in conjunction with the Center Medical Directors to motivate and provide medical direction...and unrestricted DEA license + Medicare Provider Number + Medicaid Provider Number + Minimum of three to five… more
- Humana (Phoenix, AZ)
- …considerable latitude in determining objectives and approaches to assignments. Performs on- call and implementation duties on nights and weekends as required. Humana ... technologies. + Strong experience supporting enterprise cloud, large-scale datacenters and remote sites. + Experience with Cisco networking equipment. + Experience… more
- Healthfirst (AZ)
- …community.** + Work experience with member outreach in a member services or call center environment preferred. + Work experience with healthcare background or ... **This position is 100% Remote **Duties and Responsibilities:** + Receive incoming calls...factors requiring medical intervention + Contemporaneously and accurately documents call in designated PHI system. + Manages an assigned… more
- Humana (Phoenix, AZ)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior success in Medicare Product Sales ... in Exceptions, Section 7.0 in this policy.) **_Travel_** _While this is a remote position, occasional travel to Humana's offices for training or meetings may be… more
- Healthfirst (AZ)
- …**Preferred Qualifications:** + Associates degree + Prior work experience in a call center , care management, or healthcare environment or familiarity with ... **This position is 100% Remote **Duties and Responsibilities:** + Receive incoming calls...medical terminology, Medicaid & Child health plus benefit products. + Excellent… more