- Cisco (AZ)
- …has your back. **Role:** We are seeking a dynamic Senior IT Service Management ( ITSM ) Practice Lead to join the Cisco/Splunk IT organization. Along with ... for the overall ServiceNow and ITSM experience at Splunk and Cisco. The ITSM Practice Lead will focus on maturing all ITSM processes and their… more
- DriveTime (Tempe, AZ)
- …Service Desk will** + Lead the Service Desk Team: Partner with the Senior Director to mature and expand the ESD team's capabilities as the team undergoes a ... Service operations. Implement best practices aligned with IT Service Management ( ITSM ) frameworks such as ITIL, driving continuous improvement and ensuring the… more
- Lincoln Financial (Phoenix, AZ)
- …with Active Directory Certificate Services and Key Factor integrations. + Lead troubleshooting and incident resolution for complex, high-severity incidents. + ... on current and emerging developments/trends, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and… more