- Mass Markets (AR)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents,...service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of… more
- Mass Markets (AR)
- …+ High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and delivering ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
- GAP Solutions Inc (Little Rock, AR)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contract compliance, managing overall program execution, and leading a team of Sr. and Jr. Customer Service Representatives. The… more
- Otsuka America Pharmaceutical Inc. (Little Rock, AR)
- **Senior Director, Early Development Team Lead ** **Role Summary:** The Early Development Team (EDT) Lead is a critical role - working to deliver Otsuka's ... cross-functional teams (Matrix) or complex organizations. - Objective matrix team leader with demonstrated ability to frame...you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe… more
- Ryder System (Little Rock, AR)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Navient (Little Rock, AR)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer...a destination; it's a mindset of continuous improvement. + ** Lead Together** : Our success comes from how we… more
- Arkansas Children's (Little Rock, AR)
- …and DUE as required. Completes documentation. 10. Organizes staffing schedules, handles call -ins and adjusts staffing as dictated by workload including calling in ... all Safety Tracker incidents and performs follow-up. Advises management team on operational changes needed to improve safety. 12....on operational changes needed to improve safety. 12. Takes call and fills in for staff pharmacists as needed… more
- Southwest Power Pool (Little Rock, AR)
- …Incident Response Team activities. **Project & Resource Management** + Lead complex network and data center projects, allocating resources, coordinating ... and we are looking for a member of our team who is passionate about our mission to keep...location will all be considered during the hiring process. Lead Network-Telecom Admin | Pay Range - $109,500.00 -… more
- Learning Care Group (Fayetteville, AR)
- …social, physical, and intellectual growth of the preschool children in your class. + Call the shots! Take the lead on classroom management and curriculum ... Lead Early Childhood Teacher: Front Street Share by Email...serve every day, as well as for our dedicated team members. Our people are our best asset. We listen… more
- Fresenius Medical Center (Little Rock, AR)
- …**SUPERVISION:** Assigned oversight of LPNs/LVNs, RNs, Patient Care Technicians and Home Therapy Care Team Assistants as a Team Leader or designated Nurse in ... a member of the End Stage Kidney Disease (ESKD) health care team , this position participates in decision-making, teaching, leadership functions, and quality… more
- Entergy (Little Rock, AR)
- …3. Excellent oral, written, and interpersonal communication skills. 4. Ability to lead by assumed leadership. 5. Extensive contact center experience. 6. ... cases for complex, high dollar procurements. 15. Ability to serve in an on- call rotation **Desired:** Contact Center management, Knowledge of Process Improvement… more
- Mass Markets (AR)
- …quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing training ... (KPIs) to track and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure… more
- Cengage Group (Little Rock, AR)
- …of 1 year managing managers (second-line leadership) in an inside sales, enrollment, or call center environment. + 10 years of successful inside sales or ... to career advancement through education. The successful candidate will lead a manager-of-managers organization, overseeing a high-volume function responsible for… more
- Otsuka America Pharmaceutical Inc. (Little Rock, AR)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Rare Disease Account Manager will report directly to the Area Business Lead , Rare Disease, coordinating with cross functional colleagues in Medical (MSLs), Market… more
- Mass Markets (AR)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the company's footprint in the BPO space. + Sales Team Development Recruit, mentor, and lead a...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (AR)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... aligned with the company's long-term goals and vision. + Team Management & Development Build, lead , and...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (AR)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... brings a strong foundation in accounting best practices. You'll lead a team of professionals, manage the...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cardinal Health (Little Rock, AR)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Mass Markets (AR)
- …multiple regions. + Identify and secure new business opportunities in the BPO and call center space. + Foster long-term relationships with enterprise clients and ... and experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (AR)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more