- GAP Solutions Inc (Little Rock, AR)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...**Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of… more
- GAP Solutions Inc (Little Rock, AR)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...**Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to… more
- GAP Solutions Inc (Little Rock, AR)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...in program or project support, including 3+ years in contact center , law enforcement intake, or operations… more
- GAP Solutions Inc (Little Rock, AR)
- …immigration and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors ... will be expected to provide customer service and interpersonal communication skills to...or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of… more
- Henkel (Bentonville, AR)
- …& Laundry (HDD) portfolio for the Walmart business. + Translate category, customer , and shopper insights into actionable growth plans. + Deliver annual sales, ... profit, and share targets. + Customer & Stakeholder Management + Build and maintain strategic...voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement + Family Support:… more
- Mister Sparky (Lowell, AR)
- Contact Center Customer Service Representative - Weekday Full Time * Lowell Benefits: + 401(k) + Dental insurance + Health insurance + Opportunity for ... punctuality + Must pass abackground checkanddrug screening Nice-to-Haves + Previous experience in customer service , dispatch, or call center roles +… more
- Walmart (Bentonville, AR)
- …communications, or related area. 1 year's supervisory experience. 3 years' experience in customer service / contact center or related area. **Preferred ... requests Escalation matrices Customer request process lifecycle Oversees contact center operations and implements new initiatives by tracking department… more
- JB Hunt Transport (Lowell, AR)
- …**Minimum Qualifications:** High School Diploma/GED with up to 1 year of experience in contact center , customer service , or related field, and/or ... processed accurately and in a timely manner + Meet acceptable standards of service center metrics, such as unavailable time, resolution and processing accuracy… more
- Sprinklr (AR)
- …solving client challenges and commitment to client delight + Experience in contact center / customer service software industry is preferred + Extremely ... across our account portfolio with a particular focus on Contact Centre and CCaaS business across all verticals in...the requirements for Sprinklr clients to propose complete integrated service delivery offerings that clearly fit into customer… more
- Navient (Little Rock, AR)
- …**The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** -...the configuration and customization of contact center software to align with business… more
- Mass Markets (AR)
- …as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to ... older + High school Diploma/GED + Previous experience in customer service or a call center...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Ryder System (Little Rock, AR)
- …+ Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in ... Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and...and tools to meet and exceed customer service expectations + Serve as point of contact… more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... solutions to simple requests. You will apply the latest customer service techniques and learn our account...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a trusted partner in the industry. This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates exceptional understanding of military culture ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and… more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Diploma + 2-3 years of experience in a call center or customer service environment....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (AR)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... a trusted partner in the industry. This position supports customer service , technical support, and customer...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Walmart (Bentonville, AR)
- …manage third-party contact center vendor relationships supporting high-volume customer service operations. This role is critical to ensuring vendors meet ... in BPO/vendor management, preferably in a high-volume contact center environment. + Strong knowledge of customer service KPIs (eg, AHT, CSAT, FCR, QA… more
