- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... on reporting options, alerts and budgets. - Providing prompt, efficient, detailed, customer -oriented service to Enterprise customers - Working with customer… more
- Amazon (Arlington, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the ... agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using...cloud infrastructure on the planet? AWS is seeking a ADC Engineer to own and advance mission critical services… more
- Amazon (Arlington, VA)
- …be surrounded by people who are smart, passionate about cloud computing and our unique customer space, and believe that world class service is critical to ... Description The Amazon Dedicated Cloud ( ADC ), AWS Commerce Platform team is hiring a...Government agencies implement innovative cloud computing solutions and solve technical problems. In this role, you will join a… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... (PEET) Amazon Dedicated Cloud team is hiring for an ADC Engineer to support CloudTrail, AWS Config and other...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Herndon, VA)
- …deep into technical issues and work diligently to improve the customer experience. This position requires that the candidate selected must currently possess and ... Description The Amazon Dedicated Cloud ( ADC ), AWS for Government, Storage Services team is...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... 3+ years with electrical, mechanical, and controls systems and experience documenting technical customer issues Preferred Qualifications - Strong verbal and… more
- Amazon (Arlington, VA)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Arlington, VA)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Arlington, VA)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues and 1+ years of… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Herndon, VA)
- …will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great fun to work with. Our company ... You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of...- from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to… more
- Amazon (Arlington, VA)
- …for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated Cloud ( ADC ) portfolio. This portfolio ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is… more
- Amazon (Arlington, VA)
- …commercial, government and Amazon Dedicated Cloud ( ADC ). You will advocate for customer needs, and collaborate with Service Teams to deliver solutions that ... Services across our commercial, government and Amazon Dedicated Cloud ( ADC ) regions, we need exceptionally talented, bright, and driven...this role, your primary responsibility will be supporting AWS service teams as a Senior Technical Program… more
- Amazon (Alexandria, VA)
- …mentor people in all levels, manage the delivery of large projects and propose technical solutions to complicated problems. Customer trust is foremost for cloud ... our infrastructure management team in the Amazon Dedicated Cloud ( ADC ) and invite cleared professionals to join our elite...efficiency and improve any and all procedures to ensure customer data is protected at all times. In this… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... support our development team, which creates solutions to solve ADC builder and customer pain points. We...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- SHI (Washington, DC)
- …This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements to ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) Specialist is ... the quality and integrity of operational changes, releases, and service implementations. This is a hands-on role that also...minimum eight (8) Plus years of experience in equivalent technical field . Bachelors degree in related technical… more
- General Dynamics Information Technology (Sterling, VA)
- …or Annapolis Junction, MD. At GDIT, we foster a people-focused and customer -centric environment in delivering Desktop Engineering Services. As a VDI Engineer ... cloud and hybrid + Interacting with Government stakeholders regarding technical considerations for problems, issues, or conflicts + Engineering, implementing,… more