- Hilton (Washington, DC)
- Washington Hilton \(https://www\.hilton\.com/en/hotels/dcawhhh\-washington\-hilton/\) is seeking a full\-time Guest Service Agent to join their Front Office ... agreement if applicable\. **What will I be doing?** As a Guest Service Agent , you would be responsible for greeting and registering guests and checking… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... any other characteristic protected by law. Description 1st Shift Agent (Fri - Tues 7:00 AM - 3:30 PM...System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud… more
- Piedmont Airlines (Washington, DC)
- …is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of ... Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue...candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center...a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct… more
- Disabled Veteran Solutions (Woodbridge, VA)
- …Insurance, Competitive Salary, Paid Time Off, Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at ... (DVS) is on the hunt for enthusiastic Inbound Customer Service Agents to support our awesome government-based contracts in...DVS, we're all about top-notch communication and stellar customer service . As part of our team, you'll be the… more
- Marriott (Forest Heights, MD)
- …features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in ... all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + Attains a ... with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary technical… more
- Guidehouse (Suitland, MD)
- …tickets. + Perform proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and reprioritize as needed to ... ensure compliance with Service Level Agreements (SLA). + Define and classify level,...and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations ... be substituted for a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- US Secret Service (Washington, DC)
- Summary Joining the Secret Service as a Special Agent will allow you to perform critical protective and investigative assignments. The Special Agent position ... MITIGATION & MEDICAL EMERGENCY RESPONSE TEAM The mission of the Secret Service Special Operations Division's Hazardous Agent Mitigation & Medical Emergency… more
- ABM Industries (Dulles International Airp, DC)
- …11:30 PM The **Airline Passenger Assistant (APA), also known as the Wheelchair Agent ** , fulfills airline passenger service obligations for passengers who ... **Overview** **Title:** Full-Time Wheelchair Agent **Pay Rate:** 16.78 per hour **Location:** Dulles...require or request wheelchair assistance. Passenger service positions are very customer service -oriented. **Preferred… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve as a ... + Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk supervisors; + Coordinate Service Desk staff training… more
- ManTech (Washington, DC)
- …technical issues with a wide-ranging team consisting of the Navy Program Office, In- Service Engineering Agent (ISEA), Navy Laboratories and Radar Design Agent ... tracking and coordinating efforts of the Equipment Manufacturer, System Engineers, Acquisition Agent and Logistic Leads to ensure Project Milestones are met. +… more
- US Capitol Police (Washington, DC)
- …Interagency Coordination, and Dignitary Protection. A United States Capitol Police Special Agent within PSB performs a full range of protective and investigative ... completed the FLETC Criminal Investigator Training Program (CITP) or USCP Basic Agent Training Program (BATP) or equivalent training program from the Federal Bureau… more
- Humana (Washington, DC)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment,… more
- Security National Life Insurance Company (Arlington, VA)
- …have sold millions in life insurance with zero lead costs under our agency field service (In-Person). If you are a previous Final Expense agent who is familiar ... the phone. For Field Agents- If you are an agent who has worked overpriced Direct Mail leads, we...produced millions in sales. As a Final Expense Sales Agent , you will be helping families by offering final… more
- AAA Mid Atlantic (Brandywine, MD)
- AAA Travel Agent Opportunity - Experience Required! Are you an experienced travel professional with a proven track record in sales and a passion for travel? AAA is ... seeking a full-time Travel Agent who can bring expertise, insight, and enthusiasm to...sales experience required + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in several… more
- Customs and Border Protection (Washington, DC)
- …$142,488.00 (GS-14, Step 1) to $185,234.00 (GS-14, Step 10). As a Border Patrol Agent (Assistant Chief) you will serve as a secondary law enforcement officer (under ... with Department of Homeland Security stakeholders and other public service entities. Shaping US Border Patrol policy related to...your base pay in accordance with the Border Patrol Agent Pay Reform Act of 2014. Travel: Overnight travel… more