- CyrusOne (Sterling, VA)
- The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director will ... 6 + Work with the Vice President of Data Center Operations to assure that environmental issues are handled...resolving issues with fellow co-workers. + As a CyrusOne representative , treats all vendors, contractors, employees with respect and… more
- Abt Global Inc. (Rockville, MD)
- …capture-particularly in CMS domains such as CCSQ, CMCS, and the Innovation Center . Your deep understanding of CMS programs, data platforms, and modernization ... by identifying mission needs and representing the customer's perspective. + Guide customer call plans to shape procurements and position the company as a trusted… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …Career coaches serve Military Spouses through coaching sessions delivered through a call center in their home office. Essential Duties and Responsibilities: ... the inbound call queue during surge periods, as needed. Additional Information + The call center 's hours of operation are Monday - Friday: 7:00 AM - 10:00 PM… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …spouses. + Receive initial calls from military spouses via a live hand off using call center technology. + Receive incoming live chats from military spouses. + ... scholarship accounts. Additional Information Shift for this position: The call center 's hours of operation are Monday...to 20 pounds. The physical demands described here are representative of those that must be met by an… more
- Trustmark (Washington, DC)
- …our colleagues, clients and communities. **About the role** Trustmark is looking for a Call Center Representative to join the team. Responsible for ... to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key… more
- TEKsystems (Gaithersburg, MD)
- …re-sets, website navigation, assist with registration issues, etc. Skills Customer service, Call center , Microsoft Outlook, Customer support, inbound call , ... Service desk, Password reset, help desk, upselling, crm software, insurance benefits, call center , customer care Top Skills Details Customer service, Call … more
- Cardinal Health (Washington, DC)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Lowe's (Laurel, MD)
- What You Will Do The Pro Solution Center Representative I is primarily responsible for completing specific activities in support of a defined centralized support ... This includes generating quotes, orders, and processing returns. The Pro Solution Center Representative I collaborates directly with Pro Customers, Pro Outside… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …with established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I ... identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed...be discriminated against on the basis of disability. Keyword: Member Service Representative From: United States Senate Federal Credit… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Humana (Washington, DC)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- CVS Health (Washington, DC)
- …may be adjusted based on business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... each and every day. **Position Summary** The **Customer Service Representative ** is responsible for supporting the provision and use...Qualifications** + At least 1 year of experience in call center environment, as well as experience… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- AbbVie (Fairfax, VA)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Waste Connections (Manassas, VA)
- **Are you a High Energy CSR?** **Do you have Call Center experience?** American Disposal is looking for a High Energy **Customer Service** ** Representative ** ... complaints. + Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional...equipped with a telephone, headset, and computer. + CSR call areas can be noisy and work may be… more
- Performance Food Group (Manassas, VA)
- …Qualifications:** High School Diploma/GED or Equivalent 6 - 12 months customer service, call center and / or related area. **Division:** Performance Foodservice ... **132713BR** **Job Title:** Customer Service Representative **Location:** Performance Foodservice Manassas (0553) **Job Description:**...or Equivalent Experience 1 - 2 years customer service, call center and / or related area… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …+ Process loan modifications and payment adjustments requested by members through branches and call center . + Process, as needed share charge offs and monthly ... cities and county. + Field car title inquires when the Loan Support Representative is unavailable. Prepare and mail notarized auto lien release confirmations as… more
- Sharecare (Washington, DC)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CVS Health (Washington, DC)
- …services. **Required Qualifications** + Minimum of 1 year in a customer service or call center environment ( call center type environments preferred, ... if doctors office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer experience… more
