- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...+ Experience providing functional support to end users with Records Management Systems + Creation and modification… more
- General Dynamics Information Technology (Washington, DC)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag ... inventory transactions when moved or decommissioned + Maintaining accurate records for shelf stock and notifying the government when...Family Client Techncial Support and Training + Job Function Help Desk Support Tech + Pay Type… more
- Node.Digital (Arlington, VA)
- …capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability ... Technical Engagement Network (TEN) / Help Desk Technician Location: Arlington, VA...- Good problem solving skills - Work with Asset Management to support accurate records and maintain… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Specialist** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** Join our team as a Help Desk Specialist, where you'll provide essential… more
- Nightwing (Arlington, VA)
- …capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability ... services. Nightwing is seeking a Technical Engagement Network (TEN) Help Desk Technicians to support this critical...- Good problem solving skills - Work with Asset Management to support accurate records and maintain… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …case. A reasonable estimate of the current range is $54,400- $120,000.00 **Skills:** + Help Desk /IT Services + Knowledge Management + Communications ... **Functional/Business Analyst - Help Desk ** **Category:** Service Desk...and maximizing their investment in their financial, procurement, asset management , and travel systems to further their government missions… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... help using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf (COTS)… more
- NTT America, Inc. (Ashburn, VA)
- …Documents support procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software license management and inventory ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …for improvements to ITIL processes. -Provides FAQ solutions and support for DAI PMO Help Desk SOP, including ITIL recommendations. -Documents Customer Help ... Support Instructions related to Oracle DBA event/incident resolution. -Supports DAI production help desk tickets, ensuring mitigation and closure within 24… more
- Development InfoStructure (Arlington, VA)
- …Quality assurance and review processes + Accessibility compliance (Section 508) + Records management and retention policies Required Qualifications + Bachelor's ... repository ensuring accuracy and accessibility. + Collaborate with Service Desk staff, engineers, and CIO management to...for PDF creation and management + Content management and collaboration platforms + Web-based help … more
- Serco (Crystal City, VA)
- …procurement planning to execution/award, predictive planning/risk modeling, electronic contract file, records and document management + Provide program ... procurement planning to execution/award, predictive planning/risk modeling, electronic contract file, records and document management + Experience using a Task… more
- Serco (Crystal City, VA)
- …the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 ... program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst will have the opportunity to provide most of the support from… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... storage + Remote access and computing + Mobile Device Management + Enterprise Application Management + Client...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- Carrington (Washington, DC)
- …remoter from home!** The Treasury Manager will be responsible for managing the wire desk of the Treasury department with its ongoing daily operational needs such as ... avoid losses, and comply with policies and procedures. Participate in treasury/cash management initiatives and projects, such as bank account management , banking… more
- Chenega Corporation (Lorton, VA)
- …plus. + Logistics support experience a plus. + Extensive experience in a general help desk or customer service position desired. + Knowledge of Non-Intrusion ... Matter Expert (SME) when communicating and collaborating with [ILD] Service Management team members, Program Office members, CBP Officers, Agents, and/or Personnel… more
- SHRM (Alexandria, VA)
- …into all aspects of on-site event planning and execution. + Manage the A&A Help Desk staff at applicable events responding to inquiries and fulfilling ... identify and address gaps or opportunities for improvement. + Maintain accurate records and reports to assess the effectiveness of accommodation and support… more
- SAIC (Washington, DC)
- …are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting and ... to ensure compliance with NNSA requirements. + Support updates to in-scope Configuration Management Database (CMDB) records related to all Change activities (eg,… more