- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing IT Service Desk team. As… more
- CAI (Washington, DC)
- …Number** R5370 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- CACI International (Arlington, VA)
- Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI ISS Team is looking for a Junior Help Desk Analyst to fill a position in...an updated working knowledge of customer systems and current service desk processes and procedures for IPPS-A… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Functional/Business Analyst - Help Desk ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Fairfax **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** CGI is seeking a Functional/Business Analyst to join our team supporting a federal client… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Koniag Government Services (Alexandria, VA)
- DAI Sr. Financial Analyst (Secret) Alexandria, VA, USA Req #504 Tuesday, June 3, 2025 Koniag Data Solutions, LLC (KDS), a Koniag Government Services company, is ... seeking an experienced DAI Sr. Financial Analyst with an active Secret Clearance to support KDS...regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional teams, including DFAS… more
- Axxum Technologies (Washington, DC)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Marriott (Bethesda, MD)
- …data centric continuous improvement model in partnership with other ITSM Practice Owners, Service Desk Leaders, SRE Leaders and various other departments and ... **Located Remotely?** Y **Position Type** Management **Job Summary** Data Analyst , Backend Infrastructure & Delivery, is part of the...owners across the organization. As a member of the Service Delivery Data and Analytics team, the Backend Data… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... program, to include development, production, and sustainment. Our Senior Program Analyst , located in Crystal City, Arlington, VA,and provides program management… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- Epsilon, Inc (Arlington, VA)
- **Information Assurance Analyst II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services,… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) Washington DC, Washington DC Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more