- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in ... experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the service desk… more
- Sunrun (Washington, DC)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels are… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices to ensure efficient and effective service delivery. + Leading and… more
- Red River (Chantilly, VA)
- …target SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager . **Primary Position Tasks:** + Primary service ... **Position Summary:** The Service Desk Team Lead (TL) will support a team of 5-10 service desk engineers as an active leader in the management of the… more
- General Dynamics Information Technology (Washington, DC)
- …to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... opportunity to make a personal impact as a Program Manager . GDIT is your place to make meaningful contributions...1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- VCA Animal Hospitals (Fairfax, VA)
- …Under direction from the Hospital Managers and in collaboration with the Diretor of Client Service , the Front Desk Manager performs a wide range of ... 7pm. Job Responsibilities * Responsible for the day-to-day client service areas of the front desk and...day-to-day client service areas of the front desk and internally with departmental relations. This includes interviewing,… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Selection Process:** + Recruiter Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 2-3+ years of Asset… more
- General Dynamics Information Technology (Newington, VA)
- …role. **Desired Qualifications:** + Help Desk Institute or Service Desk Institute Service Operations Manager Certification. + Demonstrated success ... to make a personal impact as a Information Systems Manager managing a fast-paced Service Delivery team...of related technical and managerial experience in an end-to-end service desk and desk side… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide ... a keen business / technical acumen. As a Help Desk Manager , you will provide daily supervision...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- Marriott (Forest Heights, MD)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Forest Heights, MD)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Manager III** to join our team in the **DMV area.** ... are not limited to: ** + Directs the Help Desk Team to meet specific customer needs. Develop schedules...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- CACI International (Mclean, VA)
- Help Desk Manager Job Category: Information Technology...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + ... None * * * CACI is seeking a Help Desk Manager to join Our Luke Team!...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...+ ITIL V3/V4 Foundations Certified or HDI Support Center Manager , Desktop Advanced Support Technician, Customer Service … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract +… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10 ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- IT Concepts (Falls Church, VA)
- …experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, ... join our team. IT Concepts is seeking a help desk and end user support for management and administration...Vital to meeting this objective is meeting the IT Service Management (ITSM) Information Technology Information Library (ITIL) framework… more