- Cogent Infotech (Washington, DC)
- …preferred but not required . Description of Work TSR Call Center Support Desk Deployment Perform in a Technology Service Desk environment that assists ... OF SERVICES Objective The House Information Resources (HIR) is seeking contractor support for providing Technical Service Support to staff… more
- Adventist HealthCare (Silver Spring, MD)
- …machines and equipment; to procure office and medical supplies, equipment, phone service , IT support , etc *Assists in providing information for budget ... coordinate workflow, standardized processes, and manage efficient operations. *Able to support clinical team members with procedures and processes. *Will support… more
- PSI Pax (Indian Head, MD)
- …Environment (PIEE). Process end user support requests through the National Help Desk Service Management (NHDSM) tool. Provide support for a large ... a Jr. Management Analyst to join our team in support of our client in Indian Head, MD ....independently; have the ability to interface with customers in senior /executive level positions. Must have strong written and verbal… more
- Erickson Senior Living (Ashburn, VA)
- Location: Ashby Ponds by Erickson Senior Living Join our team as a Medical Office Assistant. In this role, you will be the first point of contact for patients, ... including contact and insurance details. You will also provide essential administrative support to ensure that every patient receives top-notch care and service… more
- Amentum (Washington, DC)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- NTT America, Inc. (Ashburn, VA)
- …and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors ... 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing**...high priority incidents or requests to appropriate personnel or support groups for timely resolution. + Verifies that suggested… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user … more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and...Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and… more
- Chenega Corporation (Arlington, VA)
- …and take your career to the next level! The **VIP Help Desk Senior (Class)** is a dedicated Tier II support professional embedded with a high-visibility ... technical troubleshooting skills to ensure seamless and reliable client-side support . The **VIP Help Desk Senior...mobile devices, printers, and peripheral equipment + Deliver white-glove service tailored to the expectations of senior … more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...IT help desk services, managing IT help desk support , ensuring platform reliability and security, and ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ** Senior Help Desk Manager** for a full-time, on-site position at… more
- General Dynamics Information Technology (Arlington, VA)
- …documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues, and ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Phone...people are our differentiators. We are seeking a customer service centered Service Desk Specialist… more
- Amentum (Fort Belvoir, VA)
- …Amentum provides intelligence analysis and security, training and education, and intelligence support strategy and policy support , intelligence and operations ... US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have...in every region in the US, to include heavy support to the Washington, DC metro area and Tampa,… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- Chenega Corporation (Arlington, VA)
- …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... support requests. + Provide technical guidance and support to the Help Desk team, escalating...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Leidos (Gaithersburg, MD)
- …seeking to fill the following roles, contingent upon contract award. Service Desk roles - Journeyman, Junior and Senior levels Minimum qualifications will ... levels may require a Bachelor's Degree and related experience. **Experience with Service Desk tools here required:** ServiceNow, Confluence, Microsoft Office 365… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …+ 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations experience. + ... attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to… more
- Owens & Minor (Washington, DC)
- …such as experience, skills, education and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the Deal Desk ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...Sales, Marketing, and other stakeholders to complete the Deal Desk Pricing functions. **_*Current US Residents Only / **Preference… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Help Desk Specialist TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, ... service and maintaining a positive attitude. * Hardware/Software Support : Assisting with the installation, configuration, and troubleshooting of hardware and… more
