- Insight Global (Manassas, VA)
- Job Description A client of Insight Globals is looking for a Tier 2 IT Support Analyst to join their team in Manas, VA. This primary responsibility of ... chats, working the unassigned queue and being the desktop support point of contact for the 100 onsite end...issues in an IT environment. Experience operating at a Tier 2 level Experience with Tanium Active… more
- IT Concepts (Washington, DC)
- …and achieve extraordinary milestones. Kentro is hiring for a Tier 2 Desktop Support Analyst to support the Department of Commerce. Responsibilities: ... + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related issues. + Troubleshoot, diagnose and resolve… more
- General Dynamics Information Technology (Springfield, VA)
- …**Experience:** 8 + years of related experience **US Citizenship Required:** Yes **Job Description:** **CSOS Analyst Tier 2 ** Provide CSOC Tier 2 ... handling and analysis. When a CIRT is stood up, all contractors in support of CSOC Tier 2 services will be under the direct control of, and take direction… more
- Chenega Corporation (Arlington, VA)
- …IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret ... Tier 1 Help Desk Analyst Arlington, VA ....the business activity of the organization's end user(s). + Provides tier 1 support to end users for either… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'… more
- CACI International (Springfield, VA)
- CSOS Analyst - Tier III Job Category: Information...Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper ... NGA mission. In this role, we're seeking a **CSOS Analyst - Tier III** located in **Springfield,...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking an experienced Incident Response Analyst to support this highly visible cyber security operations center (SOC) for Customs ... Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff. Department of Homeland Security (DHS), Customs and Border Protection… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst . TAD PGS, INC. Specializes in… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …of the Application Support team responsible for Tier 1 through Tier 2 support leveraging Salesforce and Amazon Connect functionalities including ... VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical... support team by providing valuable guidance for Tier 1 and Tier 2 … more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are...Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more… more
- V2X (Springfield, VA)
- …from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a ... network management; technology development and application; and supply chain / logistics support to INSCOM, US Army Cyber Command (ARCYBER), Army Intelligence, Joint… more
- MindPoint Group (Washington, DC)
- …+ Full understanding of Tier 1 responsibilities/duties and how the duties feed into Tier 2 . + The ability to clearly and effectively communicate to a wide ... Senior SOC Analyst **Department:** SOC **Location:** Washington, DC Tyto Athene...host and network, forensics, log analysis, and triage in support of incident response. + Recognize attacker and APT… more
- GovCIO (Washington, DC)
- …is located in the United States and will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM tool to create ... **Overview** GovCIO is currently hiring for a Linux Administrator/ Support Desk Analyst (SDA) provides service desk and application and security management… more
- Acclaim Technical Services (Mclean, VA)
- …among DC area firms and continues to grow. We are actively hiring a Technical Support Analyst , Staff with TS/SCI clearance and polygraph to join our Mission ... demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support… more
- Virtual Service Operations (Lorton, VA)
- …in ensuring network stability and performance! Opportunity: VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing ... NOC Network Analyst II * Lorton, VA (http://maps.google.com/maps?q=Lorton+VA+USA) Description Are...Responsibilities: + Investigate and resolve escalated network issues from Tier 1 support . + Perform advanced troubleshooting… more
- CACI International (Springfield, VA)
- …IAT Level III certification + Active TS/SCI clearance with polygraph + 5+ years of related CSOC tier 2 or 3 work experience - ** ** **What You Can Expect:** **A ... Cybersecurity Operations Analyst II Job Category: Information Technology Time Type:...focus on CSOS + All Contractor personnel performing CSOC Tier 3 services must have a certification that is… more
- Leidos (Ashburn, VA)
- …technology field with a minimum of 5 years of experience as a Tier II senior cyber security analyst performing intelligence analysis, collection management, ... enhance cybersecurity posture of the organization's IT operating environment. + Provide support to the Security Operations Center during incident response and threat… more
- CACI International (Arlington, VA)
- …Non-PeopleSoft application solutions via electronically submitted requests received by the Tier 2 help desk. **Responsibilities:** + Rapidly answer frequently ... Help Desk Analyst (JR) Job Category: Information Technology Time Type:...the system as intended or escalate the incident to Tier 3 support as needed. + Documented… more
- Kiewit (Washington, DC)
- …Finance **Market:** Building **Employment Type:** Full Time **Position Overview** The Finance Analyst is focused on supporting a project in accounting and finance ... is run like a small business, with the Finance Analyst concentrated on critical tasks such as cost control,...with every initiative. We depend on our high-performing operations support professionals - they're the glue that holds multiple… more
- Valvoline Global (Washington, DC)
- …occur. **Responsibilities Include** 1. Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com platform and ... solutions. **How You'll Make an Impact** The **IT Business Analyst I** , Salesforce will serve as an IT...and solutions. The role is responsible for the day-to-day support and progress of simple and small Salesforce projects… more