- Navistar, Inc. (Lisle, IL)
- Position Overview Guide Navistar's user-centered digital development as our newest Customer Experience ( CX ) Designer . As the commercial vehicle industry ... + At least 4 years of CX design , UX design , or a related experience + Background in planning and executing customer research throughout various… more
- Bristol Myers Squibb (Chicago, IL)
- …To meet the HCPs expectations, the MHAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue, consistent on-label ... including partner portfolio aligned Therapeutic Areas Specialists (TAS) to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a… more
- Bristol Myers Squibb (Chicago, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...required to conduct their work. This structure includes site-essential, site-by- design , field-based and remote-by- design jobs. The occupancy… more
- Bristol Myers Squibb (Hinsdale, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...required to conduct their work. This structure includes site-essential, site-by- design , field-based and remote-by- design jobs. The occupancy… more
- Capgemini (Chicago, IL)
- …business requirement. + Strong understanding on Power Platform for additional customizations. + Experience with Power Pages to build customer facing portals. + ... Years of overall and 8 years of D365 CE Experience + Ability to converse with customer ...end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading… more
- Capgemini (Chicago, IL)
- …of D365 CE Experience **Required Skills:** + Ability to converse with customer on Business Requirements + Strong Experience with Agile methodology. + Must ... **Job description:** + Experience with enabling D365 Sales, CE and Field...end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading… more
- Encore (Schiller Park, IL)
- …* Partner with internal and external stakeholders to design and implement CX solutions that enhance customer value and satisfaction. * In partnership with ... Position Overview The Senior Manager, Customer Experience Programs oversees the voice...drive engagement, satisfaction, loyalty, retention, and advocacy within Encore's customer base. This includes overseeing the design ,… more
- Amazon (Chicago, IL)
- …As stewards of the Prime CX , we own, develop, and implement generative customer research and design thinking mechanisms that scale our UX thinking across ... through final implementation and iteration - Use data and customer insights to confidently defend design solutions...Seattle, WA, USA Basic Qualifications - 6+ years of design experience - 3+ years of leading… more
- Deloitte (Chicago, IL)
- …prepare and organize workshops. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and ... clients through the following types of work: + Cross-channel customer engagement strategy, design and development (web,...that accelerate results Qualifications Required + 8+ years of experience in SAP CX implementations in Sales… more
- Deloitte (Chicago, IL)
- …and confirm business requirements. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and ... clients through the following types of work: + Cross-channel customer engagement strategy, design and development (web,...that accelerate results Qualifications Required + 5+ years of experience in SAP CX implementations in Sales… more
- George Jon, Inc. (Chicago, IL)
- …customers to drive retention, increase recurring revenue, and proactively deliver a superior customer experience . This role serves as the main point of contact ... as the key point person to ensure an elevated experience is capitalized on throughout the customer ...to identify, create and support growth opportunities for the customer CX Execution + Anticipate, identify, and… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 6-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Qualtrics (Chicago, IL)
- …organization + Experience consulting on the design and implementation of Experience Management (XM) Programs - Employee or Customer + A strong knowledge ... delivering outputs that help customers build their vision for experience management, and design their roadmaps towards...aligned to other areas under the XM umbrella (eg, customer experience and market research). **Things You'll… more
- Discover (Riverwoods, IL)
- …Business Data Analyst role is crucial in helping the company understand and improve customer satisfaction ( CX ). They will be responsible for supporting the ... role will work closely with DNA to develop predictive models to measure customer satisfaction more broadly. Actively manages and escalates risk and customer… more