- Veolia North America (Port Allen, LA)
- …"quarterbacking" all aspects of the customer service cycle. When needed, consult with Technical Customer Supervisor for support on any of the below. + Own ... **Job Description** **Position Purpose:** The position's purpose is to "quarterback" the customer fulfillment process from the customer order all the way… more
- Ensono (Baton Rouge, LA)
- Mainframe Technical AdvisorRemote - United StatesJR011818 **Position Summary** The Mainframe Technical Advisor (MF TA) is the primary Mainframe technical ... as well as make improvements to optimize our clients' infrastructure. The Mainframe Technical Advisor team is responsible for maintaining and enhancing the… more
- Nelnet (Baton Rouge, LA)
- …PCI DSS, CMMC, GDPR, FERPA, HIPAA/HITECH, GLBA, and FTC Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical ... Security Advisors are responsible for assessing and reporting on customer business and technical environments, operations/procedures, administration of… more
- Eliassen Group (Baton Rouge, LA)
- **Senior Data Scientist Advisor ** **Anywhere** **Type:** Contract-to-Hire **Category:** Data **Industry:** Technology **Workplace Type:** Remote **Reference ID:** JN ... to help our clients turn data into action as a Data Scientist Advisor . Your work will provide transformative solutions to our clients' big-data obstacles and… more
- Sedgwick (Baton Rouge, LA)
- …Fortune Best Workplaces in Financial Services & Insurance IT Software Development Advisor **PRIMARY PURPOSE OF THE ROLE:** To develop, maintain, test and debug ... collaborative environment, who are driven to deliver great work, are customer -oriented and are naturally empathetic. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** +… more
- Cardinal Health (Baton Rouge, LA)
- …offer designs and target profitability for each business unit or customer segment. **_Responsibilities_** + Provide market pricing intelligence, pricing analytics ... + Supports profitability analysis via pricing lens for business transactions and customer RFPs + Ability to grasp economic concepts, commercial processes, systems,… more
- Cardinal Health (Baton Rouge, LA)
- …enhanced relationship management for suppliers that translates into exceptional customer service, including maximizing the supply chain, negotiation of distribution ... Implementation, and Marketing teams. At times this role will also be customer facing. **Responsibilities** + Manage and further enhance strategic business supplier… more
- Confluent (Baton Rouge, LA)
- …a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective of ... Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop strategies to address… more
- Verint Systems, Inc. (Baton Rouge, LA)
- …overall experience in a customer facing role including 6+ years in a technical support center and/or 6+ years in an account management capacity + 3+ years of ... At Verint, we believe customer engagement is the core of every global...resolution plans as necessary + Act as a trusted advisor by providing insights, recommendations, and industry best practices… more
- Concentrix (Baton Rouge, LA)
- …sophisticated companies in the world, usually F1000. You will be a trusted advisor , responsible for customer satisfaction, deployment, adoption, and support of ... Job Title: Senior Customer Engineer - Security & Compliance/Messaging Job Description...customer critical issues and work in difficult situations ** Technical Skills:** + Purview - especially as it relates… more
- Rocket Software (Baton Rouge, LA)
- …Engineer is an Enterprise Content Management (Mobius ECM) product expert and trusted advisor providing primarily post sales technical expertise to our customers. ... future product enhancements **Required** **Qualifications:** + At least 4-8 years of customer facing experience (database admin, technical support etc) working… more
- Confluent (Baton Rouge, LA)
- …team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of "...internally for prompt resolution + Act as a trusted advisor to develop and nurture customers to become strong… more
- Lumen (Baton Rouge, LA)
- … customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our ... team. + Customer Solution Development: Analyze and identify our customer 's business and technology objectives, conduct full technical discovery, and… more
- Verint Systems, Inc. (Baton Rouge, LA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... to drive a significant ROI, the Platform Consultant operates as trusted advisor to the customers' C-suites. The Platform Consultant works closely with solutions… more
- Zoom (Baton Rouge, LA)
- …billion-dollar business. Responsibilities + Serve as the Global Solutions Engineering CX technical channel partner and trusted advisor , aligning with global ... talented Global Partner Consulting Solution Engineer with deep specialized experience in Customer Experience (CX) to drive our continued success through the global… more
- Lumen (Baton Rouge, LA)
- …of the customer lifecycle experience. + Act as a trusted technical advisor during pre-sales conversations with enterprise customers. + Integrate solutions ... about leveraging technology innovation for the betterment of humanity. This exciting customer -facing Architect role on our Edge and IT Agility Architecture team will… more
- SHI (Baton Rouge, LA)
- …the Azure services practice. This position requires a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role ... on Azure professional services engagements, responsible for overall solution design, technical integrity, and successful delivery Translate customer requirements… more
- NTT America, Inc. (Baton Rouge, LA)
- …a broad understanding of SAP functionality and the cross-functional and technical integration aspects, the **SAP Enterprise Architect** will collaborate with the ... NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...of follow up and documentation of results + Trusted advisor to the project team (NTT Data Business Solutions… more
- SHI (Baton Rouge, LA)
- …the value of SHI's Azure services. + Ensure a world-class customer experience through proactive communication, responsiveness, and technical excellence ... Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the development of service offerings related to… more