- Olympus Corporation of the Americas (Westborough, MA)
- …of innovative global policies requirements andstrategies for Quality Systems. + Change agent to break down barriers to prepare and influence direct team other ... leading a team with integrity and unity. + Change agent to break down barriers to prepare and influence...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Amergis (Worcester, MA)
- …partnered with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis. ... Details of the position include: Position: Call Center Agent Location: Worcester, MA Facility Type: Major Hospital Start: ASAP Duration: 13 weeks to start,… more
- U-Haul (Somerville, MA)
- …If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent ! U-Haul offers a wide range of personal and professional growth within its ... Illness/Group Accident Insurance + Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: + Assist with calls from and to customers. +… more
- Aspen Dental (Boston, MA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- PPL Corporation (Cumberland, RI)
- …strong, diverse communities today. Overview Reporting to the lead supervisor, the call center supervisor is responsible for promoting a customer-focused culture ... supervisor will be responsible for planning, coordinating and coaching a team within the Call Center Operations service area to maintain a smooth and efficient… more
- Sedgwick (Boston, MA)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Boston, MA)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Kyndryl (Boston, MA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Humana (Boston, MA)
- …work with stakeholders across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support. We are seeking ... the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter...to lead the evolution and optimization of our Medicare call center telephony systems, with a primary… more
- Cardinal Health (Boston, MA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Capital One (Boston, MA)
- …School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must...+ At least 4 years of Customer Service or Call Center experience + At least 2… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Beth Israel Lahey Health (Burlington, MA)
- …making a difference in people's lives.** The mission of the Lahey Hospital & Medical Center (LHMC) Nursing Division is to build on a legacy of nursing excellence by ... and wisdom, the conviction to act as an ethical agent despite adverse consequences, and the ability to listen...Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. + Incorporate Lahey Hospital and Medical… more
- Beth Israel Lahey Health (Burlington, MA)
- …echocardiograms. + Ability to place and remove peripheral IV to administrate contrast agent or agitated saline when criteria for imaging use are met via ... Requirements:** + Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. + Incorporate Lahey Hospital and Medical Center … more
- Cecelia Health (Boston, MA)
- …to the appropriate clinician. + Simultaneously navigate three technology platforms (eg patient service center with an integrated call center , EHR system, and ... Requirements and Experience: + 2+ years of healthcare/clinical experience. + Call agent experience is preferred. + Passionate about customer service and member… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Beth Israel Lahey Health (Burlington, MA)
- …part of Beth Israel Lahey Health (BILH), is a 335-bed Level I trauma center with a dynamic and high-volume STEMI program. Our cardiac catheterization lab performs ... ten-hour shifts (7:00 AM - 5:30 PM) and rotate on- call responsibilities during weeknights, weekends, and holidays. As a...and wisdom, the conviction to act as an ethical agent despite adverse consequences, and the ability to listen… more
