- Insmed Incorporated (Boston, MA)
- …with peers and leadership. Collaborate with cross functional partners (Market Access, Patient Support ) to achieve shared business objectives in a compliant ... and/or Infectious Disease community desired. Preferred experience working compliantly in patient support models. Strong analytical skills with the proven… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the ... seeking a skilled Business Process Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Boston, MA)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... preferred. + 3-5 years of experience in related field of patient support programs preferred. + Previous management experience preferred. + Previous Quality… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Reporting Analyst **Location:** Cambridge, MA **About the Job** We are seeking a ... skilled CRM Reporting Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Boston, MA)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers...life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Patient Support Services - Systems Trainer **Location:** Cambridge, MA **About the Job** Join the team transforming care ... planning and implementation of all systems training for our CRM and Events Platforms. This will include programs design...meetings, virtual and on demand training courses, for our Patient Support Services (PSS) team.… more
- Medtronic (Boston, MA)
- …sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM seeks collaborative ... Stays up to date on new products, solutions and patient management offerings + Completes all assigned...+ Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal… more
- Cardinal Health (Boston, MA)
- …executive presence, facilitation, and stakeholder management skills. . Experience with CRM platforms like Salesforce, patient support technologies, or ... moment. **Responsibilities** . Design and execute enterprise-level change strategies that support transformation across patient services , pharmacy… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …drive both efficiency and innovation. You will partner cross-functionally across Consumer, HCP, Patient Support Services and other cross-functional teams to ... Expertise in designing end-to-end patient experiences across digital, media, and patient support ecosystems. + People management experience **Takeda… more
- Deloitte (Boston, MA)
- …Owners, Designers, Developers, Architects) through the implementation of patient services technology solutions; including patient CRM , patient ... an Industry Solutions Senior Consultant specializing in Life Sciences Patient Services , you will play a pivotal...patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and… more
- Deloitte (Boston, MA)
- …health. Work you'll do As an Industry Solutions Manager specializing in Life Sciences Patient Services , you will play a pivotal role in helping Patient ... Services clients achieve their transformation goals. Leveraging your expertise in patient services , you will interface between pharmaceutical, biotech or… more
- Sanofi Group (Cambridge, MA)
- …& segmentation as well as Next Best Action applications. + Lead model development of Patient Support Services models - eg drivers analyses and risk ... activities to deliver comprehensive narrative on marketing execution and customer engagement **Provide strategic guidance & ad-hoc support...Komodo, etc.) + Specialty pharmacy / patient services data (eg, Capgemini / LiquidHub + CRM… more
- Cardinal Health (Boston, MA)
- … Customer Service Management leads program staff performing actions including: customer service , and other patient services . + Oversee daily ... to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises...+ Report system issues that can impact our client relationship management system ( CRM ) and/or… more
- Sanofi Group (Cambridge, MA)
- …hope to patients with some of the highest unmet needs. Provide best-in-class support services to ensure a positive experience for patients receiving Tzield, ... knowledge of regional resources and market landscape to best support patient access to therapy + Compliantly...the US, up to 10% **Preferred Qualifications:** + Salesforce CRM experience + Direct experience in case management… more
- Cardinal Health (Boston, MA)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford ... a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers… more
- Chiesi (Boston, MA)
- …February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many ... the data democratization, reporting and global analytics. You'll be responsible for: + CRM monitoring + Provide support to Medical team ensuring activities are… more
- Takeda Pharmaceuticals (Cambridge, MA)
- … care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient -focused company that will ... span all HCP marketing stakeholders and channels. Working closely with our customer engagement colleagues, you will develop and execute tactics likely including but… more
- IQVIA (Boston, MA)
- …including budget expenditures as directed + Records all activities within a customer relationship management system (eg VEEVA) and all expenses within ... Client groups to ensure investigators demonstrate appropriate knowledge of studies, support patient recruitment and retention activities, answers responsive… more
- OptiMindHealth (Needham, MA)
- …referrals from medical providers. 6. Document meeting results and necessary follow-up in the customer relationship management ( CRM ) system. Prepare and ... join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since... customer . Job Requirements: 1. Sales Execution and Customer Relationship Management (75% of… more
- Beth Israel Lahey Health (Charlestown, MA)
- …digital marketing (email, SMS, SEO/SEM, social media, programmatic), and the use of CRM ( customer relationship management ) and CDP (consumer ... shaping and driving Beth Israel Lahey Health's (BILH) digital customer engagement platforms, with a focus on digital marketing...architect with deep experience in digital tools: web, mobile, CRM , self-scheduling, and patient portals. + Ability… more
