- Sage (Lawrenceville, GA)
- BPO Performance Manager Job Description: As our BPO Performance Manager , you will be responsible for ensuring that our Business Process ... Coaching, WFM, CS Operations, and IT). * Conduct regular performance reviews with BPO partners to assess...reduce contact volume. * Liaise with the Global Vendor Manager on any changes or issues relating to the… more
- ADP (Atlanta, GA)
- …but not limited to, qualifications, experience, ability, availability, cooperation, and job performance . **Ethics at ADP:** ADP has a long, proud history of ... conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.… more
- Deloitte (Atlanta, GA)
- …their most complex and strategic operational challenges by moving from traditional FTE-based BPO services to autonomous processing. We provide a broad range of CFO ... on November 30, 2025 Work You'll Do As a Manager , you will work in a collaborative and diverse...achieve their career objectives. Qualifications Required:* 10+ years of BPO experience in Finance and Accounting in an environment*… more
- Intuit (Atlanta, GA)
- …to deliver on Intuit's strategy AI driven Done-For You experiences. As a Group Manager , Mailchimp Academy, you will lead the strategy, design, and execution of a ... field; MBA or advanced degree preferred + Experience in managing vendor relationships, BPO leadership coordination for training delivery **How you will lead** + Set… more
- Intuit (Atlanta, GA)
- …Operations, Program Management, or Strategic Partnerships + Proven track record managing BPO /vendor partnerships, with a focus on performance management and ... Delivery** + Lead multiple high-value external partner relationships, driving performance improvement, operational consistency, and strategic alignment. + Build… more
- ReSource Pro (Atlanta, GA)
- Do you want to leverage your BPO and MGA Insurance Industry experience selling business services to the Insurance Sector with a growing, global company? Are you able ... introduce solutions and ideas to clients to help them improve business performance . + Manage sales lifecycle and effectively communicates the business and financial… more
- IBM (Sandy Springs, GA)
- …the contracted services, the strategic relationship, account growth strategy and fiscal performance of assigned clients. Accountable for the P&L and its growth ... internal relationships at the market and sector level providing client financial performance and forecasting data in accordance with IBM financial review cycles. Has… more
- CenterWell (Atlanta, GA)
- …and monitor KPIs that measure planning accuracy, staffing efficiency, and overall operational performance . A critical part of the role is leading and developing a ... efficiencies. + Experience in large-scale contact centers, healthcare operations, BPO environments, or similar high-volume settings preferred. **Preferred Qualifications**… more
- ReSource Pro (Atlanta, GA)
- …. Oversee the negotiation and execution of partnership agreements and monitor partner performance using KPIs and governance models . + Collaborate with Marketing and ... experience in partnerships or corporate development within the insurance, insurtech, or BPO sectors. + 10+ years of experience in people or cross-functional… more
- Capgemini (Atlanta, GA)
- …ensuring alignment with strategic goals and fostering a culture of performance and collaboration. **Support** the cluster leader in **sales operations, forecasting, ... and sales enablement** . **Develop and execute strategies** to ensure sales performance aligns with the overall Business Services strategy. **Help** the sales team… more
- ReSource Pro (Atlanta, GA)
- …development or strategic account management, preferably with business process outsourcing ( BPO ) + 5- 10 years insurance industry experience + Bachelor's degree ... Behavioral Interview with Talent Acquisition + Online talent assessment + Hiring Manager interview + Stakeholder interview *Additional interview steps may be added… more
- Capgemini (Atlanta, GA)
- …growth of the NA SAP Projects and Annuity business across all Market Units. The performance results will be measured in terms of the annual bookings for the total ... a core SAP solution combined with multiple towers (Infrastructure, Applications, BPO ) and/or multiple geographies (North America, Europe, APAPC, LATAM) **Your… more