- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and ... updates to complaints for our customers. **What will I get to do?** As a Tier 1 Service Desk Representative, you will have the opportunity to showcase your… more
- Insight Global (Dunwoody, GA)
- Job Description The Level 2 Service Desk Analyst provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and ... This role serves as an escalation point for Level 1 analysts and works closely with other IT teams...customer satisfaction. Fluency in French is required to support bilingual users and documentation. Key Responsibilities: - Respond to… more