• Business Analyst - IVR

    Fiserv (Alpharetta, GA)
    …on a global scale, come make a difference at Fiserv. **Job Title** Business Analyst - IVR application **About your role:** You will play a critical ... role in designing and implementing advanced Interactive Voice Response ( IVR ) applications using state-of-the-art AI with NLP. Leveraging the Genesys architecture,… more
    Fiserv (10/04/25)
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  • Genesys Applications Analyst III

    Emory Healthcare/Emory University (Atlanta, GA)
    …are in production. + Works closely with other IS teams to make appropriate business and application integration decisions. + Must understand and communicate how ... LA, IL, AR, or PA.** **Description** The Genesys Apps Analyst III will be responsible for providing telephony systems...a variety of telephony scenarios such as call routing, IVR , call flows, etc.. Ideally seeking a local resource… more
    Emory Healthcare/Emory University (10/03/25)
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