- Bank OZK (Alpharetta, GA)
- …required. + Minimum of one (1) year of experience in a call center , retail, or other high-touch customer service position preferred. + Prior bilingual ... and providing information about products and services, responding to customer complaints, and processing customer requests. Interacts...on items not able to be resolved on initial call . + Meets personal and team target key performance… more
- PDS Defense (Atlanta, GA)
- ** Call Center / Customer Service** ** Customer Resolution Specialist ** Atlanta, GA Posted: 5/13/2025 Job Description Job ID#: 211337 Job Category: ... Call Center / Customer Service Position Type:...Call Center / Customer Service Position Type: Associate - W2...W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolutions Specialist , in Peachtree City, GA.… more
- Bank OZK (Alpharetta, GA)
- …and improvement opportunities and makes initial recommendations for agent supervisor or call center management review. + Performs quality related coaching and ... feedback discussions with call center staff. + Delivers feedback and/or...projects as assigned. + Represents the Bank to the customer in a courteous, professional manner, and for providing… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent, required. + 1+ years of prior banking or call center experience, required. + 6+ months of lending experience, preferred. + ... about products and services, intake consumer loan application(s), responding to customer complaints, and processing customer requests. Essential Job Functions… more
- Hilton (Atlanta, GA)
- Signia by Hilton Atlantais looking to welcome a Nail Specialist \(On\- Call \) to join the team\! With the legendary Georgia World Congress Center as our ... key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like...it all\! **Job:** _Spa, Health Club, Recreation_ **Title:** _Nail Specialist \(On\- Call \) \- Signia by Hilton Atlanta_… more
- State of Georgia (Dekalb County, GA)
- Contact Center Specialist Georgia - Dekalb -...student affairs environment. 4. Experience working in an automated customer service call center . All ... entry-level position provides a full range of front line customer service support to students regarding the HOPE and...communicating information OR one year of experience in a call center . 2. Intermediate level proficiency in… more
- State of Georgia (Fulton County, GA)
- Customer Care Group Specialist 2 Georgia - Fulton...to document calls made and received . Reviews PARIS and call center account data and customer ... This is a temporary to full-time position. Job Title: Customer Care Specialist 2 Division: Member Services... customer calls | Ability to proficiently use call center tracking system to document calls… more
- UGI Corporation (Jonesboro, GA)
- …work experience. * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in call handling techniques and ... Customer Support Tactical Team Specialist (Jonesboro,...* Serve as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer… more
- SolomonEdwards (Atlanta, GA)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- The Hertz Corporation (Atlanta, GA)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) ... to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible...+ Prior call center and customer service...+ Prior call center and customer service experience + Knowledge… more
- Amazon (Atlanta, GA)
- …sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call /contact center and/or the integration of these complex solutions, ... Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the...the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in… more
- AON (Alpharetta, GA)
- Aon is looking for an Operations Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective ... quality audits for Analysts as required as it pertains to benefit adjudication, customer care 2nd tier resolution, outbound calls, on-line chat and email, all while… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Must be able to manage multiple priorities, and proficient in scheduling and call center software. Preferred qualifications: + Include knowledge and proficiency ... + The function of the Patient Access Priority Engagement Specialist , Lead is responsible for the coordination, communication, and...in Patient Access call center duties and workflows. ADDITIONAL REQUIREMENTS:… more
- Lowe's (Sandy Springs, GA)
- **Your Impact at Lowe's** As a Sales Specialist , you will be one of the first people our customers meet. Your sales expertise can help customers find the products ... are very active, moving throughout the store or garden center , answering phones, and talking to customers. As a...answering phones, and talking to customers. As a Sales Specialist , you'll spend most of your time communicating with… more
- Wayfair (Atlanta, GA)
- …start for our newest team members in February! Overview: As a Retail Sales Specialist , you'll take center stage in delivering a dynamic, engaging experience for ... every Wayfair customer . Blending your retail know-how with proactive sales strategies,...service and sales excellence. What Does a Retail Sales Specialist Do? + ️ Drive Sales & Build Store… more
- CVS Health (Atlanta, GA)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... opportunity available for highly motivated individuals as Medicare Sales Specialist . The position will be a part of a...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- Siemens (Norcross, GA)
- …tasks on automation systems. Tasks include service agreement maintenance, projects, and on- call (time and material) service. Responds to emergency service calls as ... Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as...more sustainable future for our environment. **As a** **Service Specialist ,** **you will: ** ** ** + Execute digitalization… more
- UMB Bank (Atlanta, GA)
- **We are currently hiring for our next call center class that will start** **Monday, January 26th, 2026** **.** The **Consumer Services Specialist ** is ... with UMB customers through the handling of inbound service center calls. **How you will spend your time:** +...department communications. + Performance will be measured based on call quality, talk time, cross sale success rate and… more
- Elevance Health (Atlanta, GA)
- …and complete according to Federal Employees Program (FEP) policies, procedures and related call center technologies. + Trains associates on all upskilling of ... **FEP Performance Specialist ** **Location** : This role requires associates to...expertise for a variety of Federal Employee Program (FEP) Customer Care training programs and content documentation such as… more
- Bank OZK (Alpharetta, GA)
- …+ High school diploma or equivalent required. + Minimum of one (1) year of customer service or call center experience, required. + Minimum of one ... primary point of contact in the consumer loan process, the Consumer Loan Specialist is responsible for educating the applicants(s) on the Bank's loan products and… more