- VIZIA Diagnostics (Alpharetta, GA)
- …SOPs and forms are accurate, accessible, and current. Track and compile quality performance metrics and customer satisfaction trends to support data-driven ... clients nationwide. Our team is focused on delivering best-in-class service excellence in diagnostic patient care. We are a...on GI specimens to ensure the highest level of quality . VIZIA is a growing company with potential advancement… more
- DATAPATH INC (Duluth, GA)
- …verbal and written communication skills Outstanding leadership abilities Exceptional customer service orientation Self-motivated with attention to detail ... our solutions are backed by industry leading management tools, customer care and field support. At DataPath we are...with managed services providers. With collaboration define and monitor service levels and KPIs, ensuring quality and… more
- VIZIA Diagnostics (Alpharetta, GA)
- …to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures. ... on GI specimens to ensure the highest level of quality . VIZIA is a growing company with potential advancement...a medical setting Minimum one year of laboratory experience; customer service , specimen processing Demonstrated knowledge of… more
- Saddle Creek Transportation (Villa Rica, GA)
- …Skills and Abilities Working knowledge of DOT rules and regulations Deliver excellent customer service Maintain all DOT required licenses and documentation Able ... 401K Match Short & Long-Term Disability Insurance Life Insurance Policy provided with option to add additional to your...other associates to complete tasks Provide and inspire outstanding service to customers by maintaining attention to detail and… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …including afternoons, evenings, weekends and/or holidays assigned. STATEMENT OF DRESS CODE POLICY Temporary Part-Time Customer Service Representatives are ... Customer Service Representative- Temp P/T Print...to adhere to the City of Alpharetta Dress Code Policy with the following exceptions: + The wearing of… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Ace Hardware (Alpharetta, GA)
- …community. **What You'll Do:** **Shift hours: M-F 10AM - 7PM** + Provide unmatched customer service . + Ensure the service department provides exceptional ... establish a positive rapport with every caller. + Update customer information in the customer service...our mission to deliver the same level of Helpful service , convenience & quality that you have… more
- Quality Technology Services, LLC (Suwanee, GA)
- The **Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR)** will be primarily responsible for managing the phone queue, ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- Walgreens (Atlanta, GA)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- Quality Technology Services, LLC (Suwanee, GA)
- The **Operations Service Center** **Technical Customer Service Rep (T** **CSR** **)** will be primarily responsible for manning the phone queue, projecting a ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
- ThermoFisher Scientific (Suwanee, GA)
- …including Adherence and Quality **Non-Negotiable Hiring Criteria:** + 2 years customer service experience in an ACD environment. + Innovative and creative ... business. Our Customer Care Colleagues provide outstanding customer service , work in a fast-paced environment...credits and returns accurately and timely. + Follows established service quality standards and meets established processing… more
- TruGreen (Suwanee, GA)
- …administers disciplinary actions consistent with company policy . + Interviews and hires customer service associates. + May travel on business for meetings or ... work!" **Position Overview** Supervises associates engaged in handling inbound and/or outbound customer service calls remotely or onsite. Ensures that all… more
- Exotec (Atlanta, GA)
- …integrators who sell, deploy, and maintain our cutting-edge solutions for end customers. As Customer Service Director - Integrator Relations, you will be a key ... Quality Management + Analyze key performance indicators (KPIs) to assess service quality and integrator effectiveness. + Lead regular operational reviews… more
- Bank OZK (Alpharetta, GA)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... quality reviews and needs assessments to ensure quality standards and service requirements are met....in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Elevance Health (Atlanta, GA)
- …required by law. The **Performance Quality Analyst II** is responsible for driving service quality excellence by evaluating the quality of services and ... **Performance Quality Analyst II** **Location:** This role requires associates...enrollment and billing and claims processing, as well as customer service written and verbal inquiries. **How… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
- Insight Global (Peachtree Corners, GA)
- …at various stages of the production process to ensure compliance with quality standards and customer specifications. This role involves documenting results, ... Ensure that products are produced in compliance with regulatory standards, customer specifications, and internal quality guidelines. -Defect Identification:… more
- PulteGroup (Alpharetta, GA)
- …equivalent + Bachelor's Degree preferred + Minimum of 1-2 years of customer service , warranty experience, or equivalent preferred Required Licensing, ... driving is an essential function of this position Required Skills/Knowledge + Exceptional customer service orientation with the ability to adapt and interact… more
- Walmart (Lithia Springs, GA)
- …developing and implementing process changes implementing utilization and effectiveness of quality assurance programs evaluating service level data in order ... duties and coordinating workloads in order to achieve facility goals Maintains quality and safety standards in assigned area of responsibility by ensuring associates… more
