- TTEC (Atlanta, GA)
- …giving them peace of mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether it's getting answers for customers ... with a smile, you'll be the difference between their customer experience being just average or an exceptional one....or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and… more
- Thruway Fasteners, Inc. (Duluth, GA)
- …branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service and Support Manager is the day-to-day go to person to ... service problem solving and back-up to internal customer service staff. ESSENTIAL FUNCTIONS + Manage...FUNCTIONS + Manage workflow to assist customer service staff in balancing priorities, providing backup support… more
- U-Haul (Norcross, GA)
- …Program Storage Customer Service Representative Primary Responsibilities: + Support the site manager with facility operations. + Answer phone inquiries ... of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage ... Representative, you will work as part of a support team to be the face of U-Haul Company's… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Service Manager Requisition ID: 12307 Location: Atlanta, GA, US, 30328 Department: Customer Service Travel: Up to 25% **If you are a GPI ... we'd love to hear from you.** **A World of Difference. Made Possible.** **Position Title: Customer Service Manager ** **Reports To:** Director of Customer … more
- WestRock Company (Norcross, GA)
- …a world-class team that\u2019s shaping the future of packaging. Career Opportunity: As a Customer Service Manager will function as a critical liaison between ... (eg, margin enhancement efforts, overall equipment effectiveness efforts) by providing critical customer service expertise and insight to inform decisions and… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …Control, Mail Out, PRISM or Customer Service * Notify the Passport Support Manager of any problems or issues with staff adherence to procedures, any ... a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning,...The Section Leader leads and manages a team of Support Associates. Responsibilities include setting work priorities and ensuring… more
- SHI (Atlanta, GA)
- …retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco ... customer relations inside the assigned coverage area. The Customer Success Manager will meet with customers...+ In-depth understanding of Cisco's business model, architectural frameworks, support service portfolio with service … more
- State of Georgia (Fulton County, GA)
- Customer Success Manager 1 (GTA) Georgia...and Management . Service Provider Management . Service Requests and Support . Change Management ... The Georgia Technology Authority (GTA) is currently seeking a Customer Success Manager 1 - in the...customer agencies, and the supporting role of the Service Tower Provider partners. The CSM has a full… more
- Capital One (Atlanta, GA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Capital One (Atlanta, GA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital… more
- Coinbase (Atlanta, GA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Intuit (Atlanta, GA)
- … advocate, anticipating challenges and coordinating with internal teams (Sales, Implementation, Customer Support , Product) to support customers. + ... Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding...support as a subject matter expert throughout the customer lifecycle and ensuring they maximize the benefits of… more
- Intuit (Atlanta, GA)
- …customers achieve maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management** , you will lead a large-scale ... and mentor a distributed team of 100+ CSMs through Manager 2s and Manager 1s. + Build...for our CSM's. + Collaborate with Sales, Product, and Support to simplify onboarding, reduce customer friction,… more
- Allied Universal (Sandy Springs, GA)
- …multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively ... the communities and customers we serve. The Enterprise Security Support Team Manager plays a critical leadership...resolve client issues in a professional and service -focused manner and to de-escalate situations before they become… more
- NTT America, Inc. (Atlanta, GA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic individual ... CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to… more
- The Hertz Corporation (Atlanta, GA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Atlanta, GA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales… more
- Michaels (Atlanta, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and ... Store - ATL-ROSWELL, GA Deliver a customer centric shopping experience by managing and delivering...to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership… more
- Intuit (Atlanta, GA)
- **Overview** Join our Customer Success organization as a Group Manager of Product Support GBSG, leading a portfolio of external partners and internal experts ... and delivery, develop strong cross-functional relationships, and implement programs that support our high-value customer segments. **Responsibilities** + Define… more
- Monro Muffler/Brake (Kennesaw, GA)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... field management, and in store operations at our Store Support Center in Rochester, New York. If you like...Job Description About the Role: We're seeking a Store Manager with a strong background in automotive service… more
