- EAST WEST MANUFACTURING LLC (Atlanta, GA)
- …profitable growth, ensure exceptional customer satisfaction, and act as the customer 's advocate within East West. This role demands a seasoned professional ... relationship management, and financial performance (P&L) of assigned global, multi-site customer accounts. As the primary executive interface between East West and… more
- Sage (Atlanta, GA)
- Customer Success Advocate Job Description: We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. ... * Monitor product usage and patterns * Recommend training paths for success by customer role * Support escalation management * Customer Account Review… more
- SolomonEdwards (Atlanta, GA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from ... more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate… more
- Oshkosh Corporation (Hiram, GA)
- …telehandlers, utility vehicles and accessories-can be found all over the world.** The Customer Advocate Lead plays a critical role in ensuring an exceptional ... standards. By combining strong product knowledge with program support responsibilities, the Customer Advocate helps strengthen customer trust, drive… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Advocate II Requisition ID: 11580 Location: Atlanta, GA, US, 30328 Department: Travel: No Travel Required **At Graphic Packaging International, we ... the intersection of global commerce and human connection. The Customer Advocate is not just a steward...roles, preferably in a global export environment. + Proven success managing strategic international customer accounts, with… more
- Graphic Packaging International, LLC (Atlanta, GA)
- Customer Advocate III Requisition ID: 10916 Location: Atlanta, GA, US, 30328 Department: Customer Service Travel: Up to 25% **If you are a GPI employee, ... or logistics roles, preferably in a global export environment. + Proven success managing strategic international customer accounts, with a strong understanding… more
- Acxiom (Atlanta, GA)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... consulting team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches… more
- Confluent (Atlanta, GA)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Atlanta, GA)
- …Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- NTT America, Inc. (Atlanta, GA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...Advocacy and Escalation Management** + Act as the primary advocate for customers, ensuring their needs and concerns are… more
- Acxiom (Atlanta, GA)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured,… more
- Insight Global (Austell, GA)
- Job Description This role will be responsible for leading a team of 5 Customer Success Representatives and 9 Strategic Account Managers. The Customer ... supporting and continuously building a strong framework for a customer success organization, focused on developing and...dissatisfaction or loss of business. - Be a strong customer advocate while capturing feedback and reporting… more
- Cengage Group (Atlanta, GA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager, Customer Success , you will play a dual role-serving as a strategic ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure...members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** +… more
- Intuit (Atlanta, GA)
- **Overview** At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit ... **What you'll bring** + 3+ years of experience in Customer Success , Account Management, or B2B Client...to improve efficiency and growth. + Act as a customer advocate , anticipating challenges and coordinating with… more
- Forrester (Atlanta, GA)
- …us and build an extraordinary future. **About This Role:** As a member of Forrester's customer success organization, the Customer Success Manager is ... accounts to drive high engagement. Serve as a client advocate driving strong renewal rates and higher enrichment by...potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest… more
- Confluent (Atlanta, GA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success , retention, and subscription expansion within...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Norstella (Atlanta, GA)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- Cornerstone onDemand (Atlanta, GA)
- …expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement & ... **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the...enhancements to optimize partner delivery. + Act as a customer advocate , ensuring expectations are managed and… more
- Intuit (Atlanta, GA)
- **Overview** Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support ... and deliver differentiation in the market. Our approach to customer success is ever-evolving and always focused... experiences through our partner network. As a key advocate and voice for customer and expert… more
- NTT DATA North America (Atlanta, GA)
- …manage your onboarding pipeline, prioritize tasks, and make informed decisions to drive customer success and meet target dates. Demonstrate an ability to ... of the client, interfacing with enterprise leaders as an advocate for your product and communicating the value of...structure and value of the Supply Chain platform. 5. Success Planning & Customer Roadmap: Work closely… more
