- Coinbase (Atlanta, GA)
- …data-driven insights that power our global Consumer and Compliance CX functions. As Director of CX Analytics , you will lead the end-to-end CX ... and alignment. Attendance is expected and fully supported. The CX Analytics team is responsible for delivering...execution in a complex environment. Reporting to the Senior Director of CX Platform Services, you will… more
- White Cap (Norcross, GA)
- …data-driven insights to guide business decisions. It combines deep expertise in analytics with a strong commitment to customer advocacy. The position ensures the ... and Key Accountabilities** + Defines and executes the enterprise Customer Experience ( CX ) vision in alignment with White Cap's strategic objectives. + Partners with… more
- Concentrix (Atlanta, GA)
- Job Title: Executive Director - Business Development Job Description Our Business Development Executive Directors enjoy the ability to leverage contacts across ... new client relationships from qualification to close. - Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B… more
- Sumitomo Pharma (Atlanta, GA)
- …dynamic, highly motivated, and experienced individual for the position of **Associate Director ** **,** **Consumer Marketing** . This person will help develop the ... engagement, and supporting adherence through omnichannel marketing campaigns. The Associate Director will work closely with the HCP Marketing, Market Access, Patient… more
- White Cap (Atlanta, GA)
- …and optimize the customer journey. Implements performance metrics in partnership with CX & Analytics to measure adoption, engagement, and efficiency. Uses ... data to iterate quickly, fail fast, and make enhancements that support business goals. Champions innovation by articulating growth opportunities and advocating for customer-centric solutions. Promotes a culture of transparency, service, and continuous… more
- The Hertz Corporation (Atlanta, GA)
- …service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify ... field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities… more
- The Hertz Corporation (Atlanta, GA)
- …operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function ... your background is in contact center operations, loyalty strategy, customer segmentation, or CX design, you know how to lead complex teams, drive execution at scale,… more
- Sharecare (Atlanta, GA)
- …office every Tuesday.** **Job Summary:** Working in tandem with the Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client ... cross-functional teams in support of client goals, including delivery, operations, media, CX and content + Balance client needs with Sharecare's goals while… more